i bought new car in 2017 November and around over 2500k miles I heard engine chirping sound and if you're surrounded by wall you can hear it louder. took it to dealership several time but they said it's normal and show me another car to prove to me. Which it did had same sound. Then yrs go by I hear loud clunking sound underneath the car every time I reversed and when switching gear to reverse. also about 1-2 yr owning it I heard clunking sound on steering wheel so when mechanic looked at dealership they said it could have been air bag wires so they secured it and shouldn't have any more problem. on 3rd yr I went back to dealership because I know something is wrong with steering wheel clunking sound when turning low speed to right and felt much tighter to turn. they said one of suspension is problem so they replaced but 2wks later happen again. I was in rush for them to resolve before my 4yr warranty ends but they keep playing around saying initially by experience mechanic when we did test drive he heard the sound and thinks it's steering rack or pinion. so I was relived after yr of back n forth they figured out and tells me to wait for next step. but after 1hr waiting at lobby they told me after lifting car up can't manipulate the sound again so can't fix. I wanted to speak to that mechanic again and the way he looked at me and said sorry I don't know what's wrong with it seem like his been told by higher up to lie bc that day they had corporate person visit and that person refused my claim. I asked to fix steering rack or both and they said we can't bc its costing them money and what if that's not the case. I took it to local mechanic and whenever my vehicle is lifted its hard to find the sound but when on ground you can hear. Then recently I brought up that clunk sound to different mechanic during oil change they found out that my body frame was loose so he tighten the bolts. He said it's rare to have frame loose. after that no more clunking when reversing.

- Seattle , WA, USA

The certified pre-owned (cpo) 2017 Acura MDX I purchased ion 07/24/20 from davis Acura in langhorne, pa should not be classified as a cpo! I paid my automotive repair shop of 20 years that maintained my Lexus SUVS to do their own 83-point detailed inspection on the Acura MDX.I was shocked in their reporting wheel alignment needed - recommended left rear tire edge wear & body ' evidence of previous accident damage to rear bumper, right front door, left side doors, left rear quarter panel & left front fender. I was informed that at least 50% of SUV has been repainted & there was dirt underneath the paint. Was this formerly leased SUV in an accident that went unreported with clean carfax and auto check reports" the left door exterior chrome door handle was also replaced by dealership but no reason is listed as to why replaced. There are now issues with: Exposed airbag ' is it the original or was it replaced"; tire pressure varies (+/- 7 or 8 ) in the rear left tire that has been looked at by my local Acura dealer two times in one week & the 3rd visit will be to replace the TPMS sensors in a car with only 16,000 miles"; the defroster is not fully working in the left passenger window and the misalignment of the lift gate is a concern because it prevents the A/C or heat from working effectively in the 2nd & 3rd row, there is rain water sitting on the inside of the SUV that remains for hours. Could it mold or cause damage to the rear electric lighting components? how does the lift gate trunk door misalign if it wasn't in an accident? if the lift gate trunk door is misaligned, why was this SUV sold as a cpo & not used? I do not feel comfortable driving the SUV. I have yet to receive a call back by phone from Acura dealership owner in 4 weeks and/or from the Acura customer care specialist in the last 10 days about my case filed. Can NHTSA inspect SUV for damage & repainting"

- Laurel, MD, USA

Sunroof exploded - driving vehicle around 60mph on misty rainy overcast day. All of a sudden sunroof shatters (no car around for rock or pebble projection).

- Baker, LA, USA

It was 46 outside when I was driving down I-10. My sunroof exploded with no apparent cause. Only car on interstate at the time. Not passing under overpass or following behind any vehicle that could've thrown rocks. The break in the sunroof was in an upward fashion, as if it broke from the inside out (as if related to increased pressure). The piece of glass that was broken was a large sheet, still intact. It seems if an outside obstacle (such as a rock or debris) would've caused the sunroof to shatter, the glass would've been in many more pieces/shards. I took it to my dealer who said it 'must have' been a rock and they wanted me to file an insurance claim. After I refused, they offered me a 'good will warranty' to cover the cost but never did admit that this issue was more than likely related to a manufacturer defect.

- Gonzales, LA, USA