Acura & the service center ripped me. The issue in the car started on aroud start of septmber 2022. They did some front glass replacement which is not under warranty. When I purchased the car from Acura it was an Acura certified car and had a 7 year warranty on it.But your service center is saying it is not under warranty. The issue caused the leak is not from any of my mistakes, I only fixed the car at the same service center which also concerns me about Acura brand reliability. The Carpet was covered under my insurance and the 30 days I didn't get a loaner car from your dealership. I need to have a big fight with your dealer to get this issue resolved and then I got one. This 30 days car I spent nearly 400$ with insurance to have a car. I agree the supply chain issue caused a 5 months delay for the carpet. I raised the concern in December that the car is ideal for the service center and has any issues.Please see the rust happen under the seat rails. This is concerning me.I am not sure how much rust is under the carpet now. I spent $1076.76 on the car for this issue but the rust in the bottom of the car concerns me a lot. Also in the bill they say it vacuumed all the interior but 3 rows was a mess with old carpet. I am not expecting this experience from a premium brand service. Added the ticket with Acura and they assure they will look with the service and nothing happened. Now my insurance went up. I am concern on the resale value of my car.

- New Milford, NJ, USA