4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 132025

MDX

  • miles
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence, " but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.

- Corona, CA, USA

problem #3

Apr 012024

MDX

  • 98,000 miles
The contact owns a 2019 Acura MDX. The contact stated while operating the vehicle, the rear tailgate lid light failed to illuminate as designed. The vehicle was taken to the local dealer who diagnosed that the rear tailgate lid lighting assembly was faulty due to water intrusion and that the assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V256000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 98,000.

- University Park, IL, USA

problem #2

Feb 012024

MDX

  • miles
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 19V256000 (Exterior Lighting). The dealer was made aware of the issue, but the service manager initially refused to perform the recall repair free of charge due to the vehicle's salvage title. However, after the contact threatened to report the dealer, the dealer complied and repaired the vehicle free of charge under NHTSA Campaign Number: 19V256000 (Exterior Lighting). The manufacturer was made aware of the issue with the dealer. The contact had not experienced a failure.

- Mamaroneck, NY, USA

problem #1

Nov 142023

MDX

  • miles
The back inner tail light on my car is not working, which is the following recall, however, according to acura, my vin does not apply and does not show a recall. I believe this is an error since I am having the exact issue and my vin should be included in this recall. NHTSA RECALL NUMBER:19V-256 MFR CAMPAIGN ID:M49 CAMPAIGN DESCRIPTION:2014-19 MDX Tailgate Inner Taillight Safety Recall RECALL DATE:03/28/2019 RECALL STATUS:17 Character VIN Required

- Lake Hopatcong, NJ, USA