10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on a major highway, several warning lights, including the brake warning, appeared on the dashboard. Simultaneously, the vehicle lost power steering, making it extremely difficult to steer and creating a hazardous situation for the driver and others on the road. The driver managed to pull over and turn off the vehicle. Upon restarting, the warning lights were gone, and the steering returned to normal. The car was taken to a local Acura dealership, but they couldn-??t find any error codes or replicate the issue. After a week of driving without any problems, the car was brought back to the dealership. This time, a district Acura technician recommended replacing the steering rack. The dealership informed us that Acura would disassemble the old steering rack to investigate the issue further and determine if it was the cause. Acura will decide on a recall if enough vehicles are affected.
- Skillman, NJ, USA
Panoramic roof suddenly exploded with no apparent reason while driving around 45 mile per hour. The outside temperature from the gauge was showing 89 degree F. Road was clean and there was no sign of a rock hitting the roof. Luckily all the broken glasses were collected by the sunshade and did not fall inside the cabin where 2 kids were sitting on the second row seats. The broken glass could have seriously injured the driver and the passengers if the sunshade was open.
- Sammamish, WA, USA
On November 17, 2023 while we were on a trip the vehicle's sunroof spontaneously exploded upward. There were no other vehicles around us and nothing above us. This is the second time this sunroof has exploded. The first was on February 19, 2023. Both incidents were covered by insurance except for the deductible. This could have posed a great danger to anyone immediately behind my vehicle as glass was blown back in that direction.
- Hope Mills, NC, USA
2022 mdx sunroof shattered while driving however stayed in place because I got my sunroof tinted and dealership told me to go through insurance I called acura relations and they are investigating no one properly inspected or looked at
- Baltimore , MD, USA
On Sunday December 11th 2022 we were coming back home from church. We were driving on I-5 highway northbound. Suddenly we heard explosion like sound and moment after we realized that our moonroof shattered. I was such a scary moment especially that we had 6 year old in the back seat. We were not hit by anything or anyone. we just heard explosion and glass shattered on our car and cars around us. We immediately pulled off from the highway (in save manner of course) and went to gas station to see what happened. It was raining that day. I called Acura immediately and they asked to come back on Monday. Acura asked us to repair it with insurance not taking any responsibility for that. It is safety issue and it may happen again. Acura is luxury car and I would expect they care about quality and way how glass is tempered. Moonroof on our Acura take more than 50% of roof space so it is very concerning safety issue.
- Vista, CA, USA
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
- Saint Augustine , FL, USA
Sunroof spontaneously exploded outward while driving children to school. Loud boom like an explosion, no rain or inclement weather. Received a splinter from small shards of glass after Acura dealership vacuumed. They quoted me $1100 and $1400 for repair of this defect, and was unable to determine when glass would arrive. Did not give loaner or anything, and car is less than 30 days old.
- Jackson, MS, USA
- Mill Creek, WA, USA