10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On Sunday December 11th 2022 we were coming back home from church. We were driving on I-5 highway northbound. Suddenly we heard explosion like sound and moment after we realized that our moonroof shattered. I was such a scary moment especially that we had 6 year old in the back seat. We were not hit by anything or anyone. we just heard explosion and glass shattered on our car and cars around us. We immediately pulled off from the highway (in save manner of course) and went to gas station to see what happened. It was raining that day. I called Acura immediately and they asked to come back on Monday. Acura asked us to repair it with insurance not taking any responsibility for that. It is safety issue and it may happen again. Acura is luxury car and I would expect they care about quality and way how glass is tempered. Moonroof on our Acura take more than 50% of roof space so it is very concerning safety issue.
- Vista, CA, USA
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
- Saint Augustine , FL, USA
Sunroof spontaneously exploded outward while driving children to school. Loud boom like an explosion, no rain or inclement weather. Received a splinter from small shards of glass after Acura dealership vacuumed. They quoted me $1100 and $1400 for repair of this defect, and was unable to determine when glass would arrive. Did not give loaner or anything, and car is less than 30 days old.
- Jackson, MS, USA
- Baltimore , MD, USA