10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The brand new car was on fire by itself on October 30, 2012. It was after the hurricane sandy. My family woke up because of smelling gas from downstairs which was the attached garage to the kitchen. When my husband opened the kitchen door to the garage, he couldn't see anything but smokes. We called 911 and found out there was fire inside of the car. The fire started internally and spread out to the garage. There was sign of water that got into the garage. However, when fire fighter opened the garage door, there was no water in the garage. The front of the car was fine. The driver's seat area and the Navigator area was totally melted down. There was no power in our town since October 29, 2012. The car windows(side and the top) were open by itself. I do not understand how the car caused fire by itself. There were thousands of cars but I did not hear the flood caused the fire which was parked inside of the garage. The car was brand new and had a temperate plate. There is no smoker in my family.
- Little Ferry, NJ, USA
My new 2013 Rdx caught on fire at my garage in the day after hurricane sandy. Acura and auto insurance company(progressive) insists that the car caught on fire by flooding. However, car battery and engine are fine. Only front seat, dashboard, and navigation system were burned and the fire damaged my garage too. Furthermore it does not make sense that flooding caused fire at all. I showed my Rdx to Acura technicians, but silent. Isn't it a defect of new model?
- Little Ferry, NJ, USA
- Oceanside, CA, USA