10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,133 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Stopped at a red light, I was waiting for the opportunity to make a right turn. When the right lane was free of traffic I began to turn into that lane, but an approaching car made a lane change as it neared the intersection, and I let my foot off the accelerator for a split second before I realized I was too far into the lane. I tried to accelerate quickly to avoid getting rear-ended, but my Acura RDX's transmission hesitated and the engine raced in neutral. Fortunately the appoaching car was able to swerve back into the left lane and thus avoid hitting me. Not all drivers are as attentive as that driver had been, and I felt very fortunate to have not been hit. My husband and I have taken the car into the dealership multiple times, but they are unable to duplicate the transmission problem, though it continues to occur. We feel this random hesitation in the six-speed transmission during a crucial accident avoidance manuever could easily result in a collision.
- Citrus Heights, CA, USA
Hard, jerking shifting at approximately 20 mph. Potential problem moving in close traffic such as from traffic light or entering traffic. No diagnostic warning/error lights. I-??ve taken my car to Crown Acura 14080 Brookpark Rd, Cleveland, OH on July 11, 2022 for diagnosing and servicing the problem. It-??s an intermittent problem so they couldn-??t replicate so they couldn-??t diagnose the problem. They flushed and changed the transmission fluid, bc and did a complete servicing. The service report does not show the transmission fluid filter was cleaned or replaced. I-??ve found the problem mentioned a on the internet a number of times., but the mechanics were not aware of any transmission problems. I find it hard to believe Acura isn-??t aware of the problem and how to fix it. The problem is intermittent and has been happening for over a year. The problem still hasn-??t been diagnosed. I-??m concerned my transmission will be damaged if the problem isn-??t fixed. Most recent shifting problem was 4 times in about 30 min starting at ~9:30pm on July 21, 2022
- Avon Lake, OH, USA
This is related to complaint #11143782. Two months after my gas tank was replaced due to a faulty connection between it and the filler pipe, the bolts holding the rear propellor shaft came loose as I was driving on a busy city street, making the car undrivable. At that time, my car had 3761 miles on it. The car had to be flatbed towed to the Acura dealer, where I was told that the bolts had "backed out and the shaft was rubbing on safety holders." The bolts were replaced with oezm bolts with loc-tite.
- Middleton, WI, USA
When my gas cap warning light kept going on in spite of my loosening it and tightening it and then my emission system light came on, I brought the car to the dealer. They found that there was a leak in the connection between the filler pipe and the gas tank. Both had to be replaced on a car with 3,037 miles on it. In the process, I was given false information about the work that was done, which I did not discover until a second incident in which the rear propellor shaft came loose forced them to explain what happened.
- Middleton, WI, USA
The contact owns a 2018 Acura Rdx. While the vehicle was idling and parked on an incline, the contact exited the vehicle, opened the tailgate, and the alarm sounded. The contact walked over to the driver's side door, which was ajar, but the vehicle began to roll and knocked the contact over. The vehicle stopped when it was on level ground. The contact sustained injuries to the ribs and a fractured pelvis, which required medical attention. A police report was filed. The vehicle was towed to the local dealer (prime Acura, 395 providence highway, westwood, MA 02090, (508) 921-1900), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and requested to inspect the vehicle. The failure mileage was 6,000.
- Hartford, MA, USA
- Allentown, PA, USA