Received a recall notice in December 2023 about the fuel Acura Fuel Pump Motor Recall. Since then I have received several notices from Acura but the parts are not available when I contact the dealership to schedule service. They claim the parts have not been made available to the dealerships. However the OEM part is available for purchase from several parts suppliers. This is not acceptable.

- Fairfax Station, VA, USA

About About a year ago I received notification that The fuel pump impeller was improperly moulded and this could cause the car to shut down. This could cause accidents. Well, I have called Acura and Honda dealerships a multiple times and they give me the run around. Some say wait for mail stating that I should schedule an appointment. I never received such letter. Other dealers didn-??t even look up my vin number and said that the one I was giving them was wrong. It is imperative that this gets repaired because I drive about 144 miles a day Monday to Friday and Honda is not helping. My vin number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Port Saint Lucie, FL, USA

The car jerks right at 20mph in traffic every time as long as you continue to drive. When you pull over, turn the car off, restart the car the problem stops. I-??ve had this problem off and on for the last two years and it-??s getting worse.

- Atlanta, GA, USA

I have received the recall notice from American Honda Motor company regarding the recall number 23V-858 for my Acura RDX 2018 fuel pump recall. My car had symptoms described by the recall: could not start the engine as well as losing drive power. I didn't record the exact days the incident occurred but it was early in 2024. Acura told me the fuel pump replacements were available and sent to their dealers but it was not the case. I have contact local Acura dealers in San Diego and they said they have not received the Acura RDX fuel pumps from manufacture. I also contacted the Acura dealer in Tustin where I bought the vehicle. The service manager, Jennifer Flores, told me they have never received the Acura RDX fuel pumps replacements as promised from American Honda Motor. Please help me to ask American Honda Motor why they said fuel pumps are available but none of their dealers received it. I called the American Honda Motor and they said the fuel pumps are available but dealers said otherwise. What is going on with American Honda Motor? They are putting their customer lives in jeopardy. Please help me as well as other American fellows too.

- San Diego , CA, USA

It is progressively getting worse where my fuel injection is not working and when trying to accelerate and merge into traffic it bogs down and i almost get hit by the car behind me.

- Parker, CO, USA

My 2018 RDX has started to jerk when I stop and then restart. I have noticed some hesitation and a bit of jerky driving but today it was very noticeable. I could barely go above 40 miles an hour after I started driving after a stop light and the car was very jerky. It seems to be either a fuel pump or transmission issue. I am going to check with the RDX dealership where I bought the car in 2018 but I wanted to report the issue. I also looked up the VIN on my car for a recall and the system said my car had not been recalled. Not sure why my 2018 RDX is different from other 2018 RDX models that were recalled.

- Fairfax, VA, USA

The car hesitates to start and while driving jerks at around 20mph. This happened a few times in the last year. When taken to dealer, because they could not reproduce incident, said it can-??t be diagnosed. I told them it jerks when accelerating at around 20mph and keeps doing it every time I have to stop at light and go again.

- Atlanta, GA, USA

SAFETY ISSUE RECALL faulty fuel pump module causes hesitation and needs replacement, but cannot cannot schedule service as parts are not available

- Summerville, SC, USA

There is acceleration hesitation every time when I'm driving. The car seems to "catch" as it's accelerating and is very "jerky". The issue has gotten worse over time. I take my care to Acura for a second time next week to see if I can get it officially diagnosed; however, I've already been told there are no parts available and I'll just be "put on a list". This recall was announced in Dec 2023 and it's now Sept 2024 so I don't understand how this delay is acceptable. The additional details that I need to provide below only allow me to enter one date. I started noticing the issue last year and as I said it's gotten progressively worse. I last drove yesterday so used that date but it's been going on for about a year.

- Wylie, TX, USA

On Thursday 27/7/2024 5:00PM-6:00PM, Acura RDX abruptly started to slow down. When I press the accelerator, the car will not accelerate. Finally, my car came to an complete stop. Then I turned on Hazard sign and changed the gear on P from D. After that I started car. The car started normally and then I drove to my destination. I also experienced the similar issue in May, 2024.

- Richardson, TX, USA

Why has Acura not been able to service the Vehicle Recall noted above? I've been told it is 6 months out..... help please! What is NHTSA doing to improve this situation.

- Hillsborough, CA, USA

Im writing to let you know that Acura is saying that this replacement part is not available until Fall 2024! This seems to be quite a long time to wait for a part that if not replaced poses a severe safety issue.

- Hillsborough, CA, USA

Honda Motor Co. is recalling certain 2017-2020 model year Acura vehicles. The fuel pump impeller was improperly moulded, resulting in low density impellers. Over time, the low-density impeller can deform and interfere with the fuel pump body, rendering the fuel pump inoperative. If the fuel pump is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. NHTSA #23V-858. Recall #KGD Acura fuel pump motor. Recall expansion stop sale. STATUS: Remedy not yet avaiable. This information was on the CARFAX Vehicle History Report

- Pineville, PA, USA

When I am stopped the vehicle routinely lurches as I touch the gas. I-??ve complained to the dealer about it and they can-??t reproduce the problem. It does lurch for my husband also. It hasn-??t caused any injuries or damage, so far.

- Thousand Oaks, CA, USA

Have had this car a year. Withing 6 months shifter would not shift back to park and couldnt turn car off. Dealer found acorns jammed in transmission somewhere felt to be due to squirrels or other rodents. This month emissons light came on. Found fuel line leaking due to animals chewing on it. Not covered under warranty. $1100 to fix. I feel the engine housing is not well sealed allowing this to happen have never had this issue with any other cars which have been parked in same place for long periods of time. Feel it should be fixed under warranty to prevent it from happening again. Vehicle sits outside driven twice a week.

- Ocala, FL, USA

When my gas cap warning light kept going on in spite of my loosening it and tightening it and then my emission system light came on, I brought the car to the dealer. They found that there was a leak in the connection between the filler pipe and the gas tank. Both had to be replaced on a car with 3,037 miles on it. In the process, I was given false information about the work that was done, which I did not discover until a second incident in which the rear propellor shaft came loose forced them to explain what happened.

- Middleton, WI, USA