Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

- Napa, CA, USA

Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

- Mt. Arlington , NJ, USA

Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

- Syosset, NY, USA

The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.

- Cleveland, TN, USA

When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see -??a weird occurrence of the glass just shatter, no one was near the vehicle-??. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.

- Madison Heights, VA, USA

The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn-??t been inspected by the manufacturer. There wasn-??t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.

- Paramount, CA, USA

Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.

- Nottingham, MD, USA

On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver-??s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I-??m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.

- Mount Laurel, NJ, USA

The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.

- Medway, MA, USA

On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don-??t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to -??open trunk, doors or hood-??. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn-??t have a recall/repair solution. Battery was disconnected and screen resumed operation!

- Hollis, NY, USA

Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.

- North Providence, RI, USA

While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.

- Edison, NJ, USA

Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX-??s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.

- Peekskill , NY, USA

While my vehicle was parked, indoors, my rear window shattered without any signs of impact marks that suggest damage. It happened when I closed the driver's door.

- Gurabo, PR, USA

For some unknown reason while car was in garage the rear window blew out. I have been told that this is an ongoing problem with this vehicle and manufacturer has no replacement windows available and no time frame when it can be replaced. According to glass replacement company my insurance contacted to replace our window there are hundreds of blown out windows of same vehicle also waiting on replacement glass. I think Acura should put out recall on item. Thank God our vehicle was parked and being driven at the time of occurrence. Any and all help with this matter would be greatly appreciated. I also reached out to Acura and awaiting response since now I have to probably pay months of payments and have no car to drive. Thank you again [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Middletown, NJ, USA

The rear window shattered car was just sitting there.

- Wilkes Barre , PA, USA

Back Glass just randomly shattered after car was started. Car was stationary and not moving. Others have shown similar things happening.

- Dracut, MA, USA

Common problem with this generation RDX. My back glass shattered once I turned on the rear defroster. Now I have glass in my rear tailgate as well. This problem is being fixed under warranty in Canada but not in the US. Acura/ Honda are aware of this defect and still not doing anything to fix it.

- Central Islip, NY, USA

12/20/21 Clear, 41 degree day, I got in my Acura RDX, closed the door and heard a very loud pop( I thought I had been shot at it was so loud). When I looked out my review window, I noticed the hole in the back windshield. The car was not on. I just closed the door. The whole back hatch windshield was shattered.

- Marion, OH, USA

Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.

- Roseville, MI, USA