9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,379 miles

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problem #29

Jan 222024

RDX

  • miles
After leaving work at 5pm on 1/22/24, I entered my car which had been parked since 8am. After I entered the vehicle and closed the driver's side door, the Rear Window shattered. A large whole presented and left shards of glass in the rear cargo area of the vehicle. Thankfully, the car was parked otherwise someone could have been injured if traveling on the roadway. There were no warning lights, the car was not moving, etc. I droved the vehicle approximately a half mile to the Acura dealership and I was told they could not help me, that this is a known issue to Acura and is caused by a faulty rear-window defroster. I was informed that I was the second car that same day to show up with a shattered rear window. The service technician advised me take my car to a repair shop and to contact Acura about this known issue. I notified Acura of the issue and they have been playing cat/mouse to take responsibility and to reimburse me for the repair work. I have photo's of the shattered window which I can provide. I had the rear-window replaced at my own expense.

- Pottstown, PA, USA

problem #28

Feb 022024

RDX

  • miles
Rear back glass shattering while vehicle was parked in driveway and not running. No one in vehicle. This is the second time the back windshield has shattered on the vehicle. No other incidents to the vehicle.

- Traverse City, MI, USA

problem #27

Jan 292024

RDX

  • miles
Rear windshield spontaneously shattered. Opened and closed passanger door after being parked overnight. After closing the door, I heard what I thought was some ice dropping behind the vehicle. It turns out the rear glass shattered. There was a hole in the center, and multiple cracks on both edges, with the entire glass shattered like a mosiac. Currently awaiting on a replacement (+1 week for a Safelite replacement). After researching I see there is a class action lawsuit, and that replacement components are potentially identical, meaning this could happen again while driving or parked. The dealership pointed me toward insurance, which has a glass hotline to schedule replacement after deductable. There was no evidence of an impact inside or around the vehicle, and there were no formal investigations by police or insurance. There were no warning lamps or other symptoms of an issue.

- Erie, PA, USA

problem #26

Jan 262024

RDX

  • miles
Rear windshield shattered without impact while vehicle was off.

- Morrow, OH, USA

problem #25

Jan 032024

RDX

  • miles
After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

- Chicago, IL, USA

problem #24

Jan 102024

RDX

  • miles
The rear glass has shattered twice for no reason

- East Taunton, MA, USA

problem #23

Dec 242023

RDX

  • miles
Spontaneous entire rear window shattering while parked under normal outdoor weather conditions. No impact of any type.

- Napa, CA, USA

problem #22

Dec 312023

RDX

  • miles
Upon entering parked vehicle and closing doors, the rear windshield spontaneously shattered leaving a large gaping hole.

- Mt. Arlington , NJ, USA

problem #21

Dec 212023

RDX

  • miles
Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.

- Syosset, NY, USA

problem #20

Dec 112023

RDX

  • miles
The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.

- Cleveland, TN, USA

problem #19

Dec 152022

RDX

  • miles
When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see -??a weird occurrence of the glass just shatter, no one was near the vehicle-??. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.

- Madison Heights, VA, USA

problem #18

Mar 302023

RDX

  • miles
The rear windshield shattered while closing the driver door, glass pieces could fall into passenger on the back seat, Acura posted a Service Bulletin (22-014) on 10/28/2022. The vehicle hasn-??t been inspected by the manufacturer. There wasn-??t any service lights, it just randomly happened while closing the driver door, something to point out I did used the rear windshield defroster in the morning.

- Paramount, CA, USA

problem #17

Feb 112023

RDX

  • miles
Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.

- Nottingham, MD, USA

problem #16

Feb 112023

RDX

  • miles
Woke up on 2/11/2023 and my whole rear window was shattered into a million pieces. No signs of anything thrown at or hitting it. Filed insurance claim to replace window but still have glass stuck in between frame and plastic because they can not remove plastics. They are welded to the body of vehicle. No warning signs or alerts. Luckily I was parked in my driveway and not driving when this occured. Had I been driving I probably would have caused an accident.

- Nottingham, MD, USA

problem #15

Jan 162023

RDX

  • miles
On January 16, 2023, at approximately 5:00 PM, I returned to my vehicle, a 2019 Acura RDX in a secured parking lot after work, got into the driver-€™s seat, closed the door, turned on the vehicle, and my rear windshield spontaneously shattered without any signs whatsoever of external impact. The entire rear windshield shattered from end to end without explanation. Upon further researching this issue, it appears to be a common problem with several model years of the Acura RDX. I reported this incident to Acura, corporate customer relations, who declined to offer any assistance for the problem, despite there being a technical service bulletin issued for this problem for all 2019 Acura RDX VINs. I was fortunate that this did not occur while my vehicle was in motion, however, the problem poses a serious safety issue that Acura refuses to do anything about. I-€™m not sure why they would issue a TSB yet decline to authorize a repair or replacement of the windshield. This is a common problem that is known to Acura and poses a safety issue to the motoring public.

- Mount Laurel, NJ, USA

problem #14

Jan 242023

RDX

  • miles
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.

- Medway, MA, USA

problem #13

Nov 262022

RDX

  • miles
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don-€™t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to -€œopen trunk, doors or hood-€. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn-€™t have a recall/repair solution. Battery was disconnected and screen resumed operation!

- Hollis, NY, USA

problem #12

Dec 132022

RDX

  • miles
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.

- North Providence, RI, USA

problem #11

Mar 102022

RDX

  • miles
While I was reversing my car on my driveway, I heard the loud pop sound and back window was shattered. My car did not hit any thing. It just happened without any impact. I have been told that this is an ongoing problem with this vehicle and manufacturer has back order for the windows and no time frame when it can be replaced. This is very bad as I will not be able to drive the car until the back windows is replaced. There is a huge safety issue as it happens without any impact.

- Edison, NJ, USA

problem #10

Jan 202022

RDX

  • miles
Rear lift gate window shattered while parked. Nothing came into contact with the vehicle or the glass before it shattered. Reached out to insurance company and was referred to Safelite. Safelite inspected the glass and crash wrapped the window. Other 2019-2021 RDX-€™s are experiencing the same issue hence the glass to fix it, is backordered. If I had been driving the vehicle it would have been a safety hazard. There were no warning lights or indications that the window was going to shatter.

- Peekskill , NY, USA

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