Windshield spontaneously shattered without impact due to the defrost grid

- Plainfield, IN, USA

Rear window spontaneously shattered. The weather was very cold and snowing. I used the rear defroster to melt off the snow. I went inside a retail store for about a hour and when I returned to my suv I found my rear window shattered. There was no damage to the rear hatch or signs of trying to break in the SUV. I turned this in on my insurance.

- Knoxville, TN, USA

Rear window randomly exploded while sitting in the driveway. Last driven 12+ hours prior. Completely shattered with no impact.

- Niles, OH, USA

Got into my car started it and the back window burst I might add it was not to cold out but the rear window wiper was on due to the rain sensor

- Wilmington, DE, USA

Vehicles rear windshield shatters on its own without any impact. It's is a known problem for the manufacture cause they have come out with a service bulletin. It's a safety issue due to when driving or even staying stationary rear windshield will break. All 2019 and 2020 have this problem. Windshield shatters due to manufacturer making poor quality product and does not want to make it a recall even tho it's a safety concern.

- Pasadena , CA, USA

My ca was parked and the rear glass just shattered. Nothing hit it vehicle was just parked in my driveway and the glass made a popping noise when to check it and it was broken.

- Plainfield, NJ, USA

BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL

- Philadelphia, PA, USA

The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years

- Estacada, OR, USA

The rear windshield shattered and the reason was unknown, vehicle was parked in a location and in a position where it couldn-??t have gotten hit by something passing by. After replacing the windshield, there is still shattered glass inside the liftgate panels and are unreachable.

- West Valley, UT, USA

While we were driving we heard what sounded like a shot, when we pulled over we noticed the rear window was shattered, and noticed nothing had gone through or hit it After inspecting it. My daughter was scared to stay in the car so we had to call someone to pick them up and give them a ride. The dealership told me my vehicle is no longer under warranty only drivetrain warranty and that it was not their problem to call my insurance is what I got told. Hundreds of others have had the same issue after doing some research online. There was no warning or cracking of any kind before this. Incident happened on 11/17/24 at 7:45pm

- Auburn , WA, USA

I came outside my house at 10am to go to church, to see that my back windshield was completely shattered. The vehicle had been parked and backed into the driveway for more than 10 hours in front of my house and it was not currently running. There's no way a rock or ball or anything could have hit the windshield and there were no signs of someone trying to break in or forced entry into the vehicle which has been verified with Ring doorbell camera. The rear windshield had spontaneously and unexpectedly shattered.

- Hendersonville, TN, USA

Suddenly back glass shattered by its own. Just in cold weather. While kid was in back seat.. no reason it happened by its own no gurantee if we replace it won-??t happen again. I saw others also complaining same on Acura RDX 2019 same model

- Mclean, VA, USA

After my shift at work. I got in my 2019 ACURA RDX and closed the door. Right when the door closed the rear tailgate glass shattered. Leaving a big hole in the glass on my drive home. While it kept breaking into thousands of smaller pieces while driving home. Mind you I live in Chicago and the temperature was 20 degrees Fahrenheit outside. Called my insurance company to file a claim. Had the rear glass replaced by Safelite after a week and half. But the tiny pieces that broke off fell inside the tailgate and now when I raise the tailgate/hit a bump/ turn the vehicle I hear the pieces of glass that fell inside the tailgate moving around. I was told there was no way to remove this.

- Chicago, IL, USA

The rear glass spontaneous exploded. The vehicle was parked in my driveway.

- East Hartford , CT, USA

When I was approaching my vehicle from the rear, I noticed my back window had chunks of glass missing and it appeared cracked. As I got closer, I noticed the entire back window was shattered. Pieces of glass were on the ground, meaning this occurred here, at the store. I would have noticed this earlier when leaving work because I approach my vehicle from the rear and the window was fine. Even looking through the rear window while driving it was clear. I went back into the store I was at and asked the store management to review the cameras to see if a person did this. I contacted the police. Management of the store stated no one approached my vehicle. They did see -??a weird occurrence of the glass just shatter, no one was near the vehicle-??. The police showed up, reviewed video and said there was nothing they could do because no crime was committed. I contacted my insurance to have it repaired. I had to drive the vehicle home and then to Safelite to have it repaired, all while my rear view vision was obstructed by having shattered glass. The way the glass shattered, pieces could have struck a person walking by. If I were in the vehicle or had people in the backseat, they would have been struck with glass. Glass was scattered all throughout the back of the vehicle. I believe the tint I had on the window kept it from completely falling into the trunk. If this would have happened while being driven, it could have caused an accident. Safelite replaced the window, but was unable to remove the glass that had fallen into the tailgate. I now hear glass moving around when I drive and also when I lift and lower my tailgate. This is going to depreciate the vehicle value and also prevent me from selling the vehicle. I have also noticed while doing research, many other owners of RDX are having the same issue, yet no Recall. Acura has not considered this to be a problem.

- Madison Heights, VA, USA

My rear windshield popped while my car was parked in my workplace without hitting any thing on it. i read on line lots of owner for Acura had a same problem.

- Bakersfield, CA, USA

On tv news after seeing a couple of cars even a small SUV overturned in the exact location I damaged my Acura Rdx. I decided to report my accident. Not sure the exact date but give or take October 15,2019. It was in the beginning of construction at the corner of tremont ave and van nest a island was constructed with what would become a stand up two and a half foot square box which looks like the base for a street light.I was making a left hand turn at the light.this stood in a blind spot no markings no barricades nothing no cones and no flags. I didn't know anything until I felt and heard the boom bang. I then got out and looked and really saw nothing didn't want to hold up traffic it was around 6-7 pm. I love my vehicle.it is a lease but I take such good care of it. I looked at it again and was broken hearted the impact was from the bottom which caused body damage

- Bronx,N.Y., NY, USA

I was driving my car on an expressway in mild rain and stopped at a red light when I heard a loud bang. I was concerned and pulled in immediately into a gas station. The moonroof shade was open. I got out of the car and inspected around but didnot see anything noticeable. As I got into the car to drive, I noticed a piece of glass falling. That is when I looked up and to my utter dismay saw that the front part of the panoramic moon roof was totally shattered. That's what caused the loud bang. I pulled the moon roof shade and returned home immediately. After reaching home, I checked the roof to find a large part of the roof was missing and the sides cracked. I had the car towed to the dealership. I am 100% sure that nothing hit my car. This is a security hazard and need to be taken seriously by Acura/Honda. To put things into perspective, this car was bought 6 months ago brand new and has just 3500 miles on it. Not good.

- Campbell, CA, USA

The rear hatch unexpectedly closes and fails to reverse when encountering resistance, while it is stationary. I was bent over the rear bumper loading items when suddenly the rear hatch closed on top of me. I squeezed out and the hatch closed. The hatch also unexpectedly closed, hitting my wife in the head. On another occasion, the hatch unexpectedly closed when only the shopping cart was near the rear bumper. The local Acura service manager duplicated that the hatch will not reverse when encountering significant resistance. The service department stated that Acura does not have a fix for the problem. This vehicle in its current configuration is unsafe. Someone (I.e. a young child) is going to be injured when the hatch closes on them. Page 167 of the Acura Rdx owner's manual states that the hatch will reverse its course when encountering resistance.

- Murrieta, CA, USA

While loading items in the rear of the SUV, while the vehicle was stationary, the tailgate activated and closed, pinning me between the body and the tailgate. Additionally, the tailgate on the car unexpectedly closed at a different time, striking my wife in the head. On both occasions the tailgate failed to reverse its closing motion when encountering interference.

- Murrieta, CA, USA