We bought this car 3/2019 and soon thereafter started having significant problems with their technology controlling navigation, phone, media, etc., and its failure to perform can cause driver distraction, which is a clear safety issue. All these things have occurred multiple times, without consistency as to why or when: 1.navigation failure 2.conflicting navigation directions between the dashboard screen and the illuminated navigation directions illuminated in the driver's window 3.dropping phone calls 4.dropping apple car play and its navigation system 5.a two-view screen that can go completely blank, or either of the views can go blank 6.the clock changes time for no reason, and the list for the failures go on. All the issues above can distract the driver and potentially cause an accident with our family inside.these glitches happen at any time, confusing and distracting the driver. This is simply unsafe.we have reported all these issues to the Acura dealership where the new car was purchased. We have provided pictures and videos of the flaws to the dealer. The dealer rebooted the car, but the problems persist. Only recently, after pushing Acura, they admitted there is a known technology issue with this vehicle and Acura is aware of it and is working on a solution, with no definitive date for resolution. In the meantime, we are driving a car with significant and potentially seriously dangerous flaws, which Acura knew at the time of the sale, yet sold to the public regardless. In the last conversation with Acura, we basically were yelled at and told they would no longer be of assistance and we had to wait for the fix. So we bought a auto, with known seriously dangerous defects by Acura, with no solutions forthcoming, and stonewalling by Acura. They did offer to buy back the car, but at a discount since we have owned it for five months. It all smells.

- Marco Island, FL, USA

The contact owns a 2019 Acura Rdx. The contact stated that the North star system was a distraction while driving due to a light that constantly flashed from the control panel. In addition, the vehicle locked on its own. The vehicle was driven to westchester Acura (2155 palmer ave, larchmont, NY 10538, (914) 834-2222) where it was diagnosed that the computer needed to be rebooted. The vehicle was repaired more than twice, but the failures continued. The manufacturer was made aware of the failures and did not assist. The failure mileage was unknown. Attached please find the most recent service repair bill which states that the vehicle (2019 Acura Rdx advance package) has no fix available ( indefinitely) and that I should reboot my car using youtube when an issue arises instead of bringing it back to the service department.

- Yonkers, NY, USA

The 2019 Acura Rdx, has a known defect in their infotainment center, which causes (among other things), the phone connection with apple carplay, to "drop". under some circumstances, this might not be a huge problem or safety issue, but many "on the road" people, depend on this phone capability and conduct important business on the phone. While driving and talking on the phone, the phone suddenly disconnects, to the extent that the person on the other end of the phone, can't hear the person in the vehicle. That person, is then forced to "find his phone", physically change the settings, to allow him/her to talk directly on the phone. The searching for the phone and the distracting task of changing preferences, is not only a significant safety issue, it's illegal in many states. Acura is attempting to tell owners there is "no issue", but when pressed, admit that the system doesn't work and they don't know how to fix it. The local franchised dealers are taking the same approach. When pressed, they admit that Acura knows the system doesn't work and has asked them to gather customer/owner feedback.

- Clinton, MA, USA

Since purchasing car, I've had: Squeaky brakes. Acura is aware but does not have fix. Lane departure issue. A lot of "false positives" which causes car to shake and slow down - very dangerous when another car is driving behind. Acura is aware but does not have fix. Issues with radio and apple care. Does not work intermittently. Acura has done software update to fix but still have problems. Squeaky wipers. Were replaced in September. Need another replacement.

- Melrose, MA, USA

Trying to overtake slower car on two lane road at approximately 60mph, car lost all power went into "limp mode" forced to find way off road on busy road. Using 93 octane gas, sunny day. Waited few minutes restarted vehicle. Extremely dangerous situation.

- Houston, TX, USA

Infotainment system has multiple glitches causing many of the features, radio, gps operation, drive mode changes, sound, clock freezing, knobs and dials not working. Reported to dealership and went in several times. They said there were updates which they tried to install and the vehicle didn't respond to any updates provided by Acura. Called Acura, got a case number, and was virtually told they are still working on these problems. These 2019 cars have been out since may of 2018 and they are still manufacturing cars and putting them out to the consumer knowing these electrical and system issues have never been addressed properly. These problems happen whether the vehicle is stationary, in motion, city or highway driving. The problems are intermittent. It does become a safely issue when something happens because the driver is not able to deal with issues while operating the vehicle. Acura has been less than cooperative with either the dealership or the consumer, just telling all they are sorry to be patient "they are working on it". my vehicle has been doing this for several months (since the day I drove it out of the lot.) I have screen shots of the messages received on the screen when it is inoperable and well documented notes and dates as to when it was reported to the dealer and to the Acura service represented.

- Export, PA, USA

Technology systems experience random failures, at various times sometimes when driving. Functionality can sometimes be restored by stopping the car and restarting the engine. Sometimes the vehicle must sit for hours with engine off to restore functionality. System failures include dashboard lighting, vehicle display screen, and heads-up display. Numerious dealer visits have provided no solution till today when I was informed that that this is a software issue and that a software vehicle update is required. However this is not available, has not been available for around 6 months and no timeline has been offered for this update. I regard this as a safety and driver distraction issue that can lead to collisions. Acura needs to place a higher priority on this issue in order to provide owners with a safer driving environment.

- Fremont, CA, USA

Adaptive cruise control failed to detect vehicle in front, near collision. Looks to be related to software/firmware as other instrumentation also appeared to hang/pause. Vehicle was also sold without a working horn

- Phoenix, AZ, USA

Voice recognition with apple carplay and 3rd party apps fails to function which can lead to driver distraction resulting in collisions. This is an apple issue, not an Acura issue. Third party apps for apple carplay have been released several weeks ago from this date but voice recognition will not work with them, at least in the 2019 Acura Rdx (listed as compatible) and most likely all vehicles that do not have touchscreens. I have done exhaustive testing on this issue and reported it to the highest levels of apple that applecare will allow me to go but I get 'stonewalled' about this with apple claiming it is a problem with google maps and waze, not carplay. However both apps use the the same gui which sends me a message that it is an issue with the carplay software library, not the 3rd party apps. However apple refuses to acknowledge this or give a high priority to resolving it. I am of the opinion it is a serious safety issue as it can lead to driver distraction resulting in accidents and possible injury or death. I have suggested to apple, and google that the apps be disabled in carplay until this issue is resolved but have failed to receive any acknowledgement to this suggestion. Extensive documentation of apple's refusal to acknowledge this issue is available upon request. This has been an issue for many weeks now. With the latest attempt on the date below. Google, creator of the current 3rd party apps has also been informed with no response.

- Fremont, CA, USA

The engine shut down in the middle of an intersection in traffic, while in motion. The car refused to start up again, indicating a transmission failure. The car also refused to shut down, and the electronics are confused. This is the third incident that I had with this vehicle.

- Philadelphia, PA, USA