The auto-stop feature on my 2019 Acura RDX has resulted in my car abruptly shutting down twice now -- today it happened when I slowed to a stop at an intersection. Basically, rather than just shutting the engine off while idling, it shuts of the electrical (dashboard and infotainment -- all systems) and engine and then immediately restarts with the car in Park. There was no warning sound or light prior to the car turning off and restarting. Obviously, it is very dangerous for a car to turn off unexpectedly, and I'm thankful that I was braking to a stop at a red light and had time for the engine to turn back on, and to put car back in Drive.

- Hurst, TX, USA

Back up camera system failure

- Wintersville, OH, USA

This morning I awoke to another shattered rear windshield. I had the exact same thing happen in January of this year. This is my second out of cost rear windshield replacement due to the known problem Acura has failed to address. I have spent over 1,000 dollars on replacement glass in addition to my car being in the shop for 3 months waiting for a fuel pump. This is ridiculous, and something needs to be done.

- Morrow, OH, USA

Transmission intermittently gets stuck in a gear while driving and will not shift until car is powered off and on again. Brake system, LKA, power steering, vehicle stability/traction control, hill assist, cruise control, collision mitigation, and road departure mitigation intermittently stop working and error. Infotainment and audio intermittently error or get stuck on after powering off vehicle. Trunk randomly opens when no one is in range of the vehicle. Horn randomly sounds for approximately 30 seconds on hot days after vehicle is stopped. Engine cylinder heads, transmission, and horns have been replaced without resolution. MOST bus system has been replaced twice without resolution. All issues have been recorded on video and documented with the local Acura dealer and Acura Client Relations, but neither has been willing to help reach a resolution.

- Norwalk, CT, USA

I was driving on the highway and it was raining. I tried to pass another car so I started to accelerate. But during my attempt to accelerate, my 2019 Acura RDX would not respond to throttle response. So I slowly started to loose speed the car. The engine warning light started to flash and the car came to a stop on a dangerous road construction area with no medians. I had to turn on my hazards and wait ON THE ROAD at night. I quickly turned off the engine and tried to turn the engine on again. When I turned the engine on it no error codes were shown and the check engine light was gone. I started to drive again and was able to get to a service road. After a while I decided to try to keep driving so I could get home and when I was merging into the highway, it happened again. The same situation, I was accelerating when my engine decided to stop accelerating and flash the check engine light (it didn-??t stall but it wouldn-??t respond to throttle response). I stopped on the side of the road and turned the engine off before turning it on again. Again the check engine light was not on, and the car acted like nothing happened. It seems like accelerating to higher speed in the rain is a huge safety issue-??

- Dallas, TX, USA

On 02/25/2023 our car abruptly stalled on us while driving without any warning in a remote area out of state over 3 hours away from our residence at night with temperatures below freezing with a minor in the car. We were lucky it happened on a back road and not on highway with hi velocity just an hour earlier because this would have killed us. The car came to a complete stall in the middle of the road, the red battery sign came on and the car would not start. We had a very poor cell phone reception, it took us over 3 hours to get a tow track, by the time the truck arrived we were shivering from cold. The car is impossible to put in neutral while in full stall that makes removing car from the road and towing near impossible. The car got towed to the nearest Acura repair center in PA. We were left with no car with a minor in the middle of the night in the cold out of state with very limited financial resources. As of now the car is still at the repair shop in PA, we are back in Maryland without any vehicle. The repair shop told us that there is no fuel pressure and it is likely fuel pump failure, that has already been reported and recalled on other Acura RDX 2019, but for some reason is not associated with our VIN. This is a major safety concern with a faulty part on a 4 years old car that could have potentially killed us and now is putting unimaginable financial, logistical and emotional hardship on us being left without a vehicle out of state and absolutely no timeline on when this very costly repair will be done due to unavailability of the part. Please issue a recall on this VIN ASAP before somebody will get hurt. It seems to be problem with many Acura RDX 2019 cars and is calling for much larger recalls then previously issued NHTSA recalls: 21V-215 FAM 2019-20 RDX Fuel Pump Motor Safety Recall Expansion and 20V-314 S7D2019 /RDX Fuel Pump Motor Safety Recall. This same exact fuel pump failure is reported all over the internet in forums and RDX 2019 reviews.

- Germantown , MD, USA

Once again, 3 weeks after the first time it happened, my 2019 ACURA RDX lost ALL power and I had to drift to the side of the road. This occurred on the Baldwin Beach Express and luckily there is not a lot of traffic this time of year so I could get on the shoulder. Car would not restart, all lights around the speedometer had come on. I had to have it towed to the Acura dealership in Mobile where it was towed the first time when this happened. At that time the told me they could not duplicate the problem. Three weeks later it has happened again. The tow truck driver tried to start the car and said " you're not getting any fuel" and asked if the fuel pump had been checked. Supposedly it has been replaced when it was first recalled. Could it be another faulty fuel pump" My question....how dangerous would this be if this happened in the I-10 Mobile tunnel?????? The first time it happened I tried to call Acura but the complaint department is not open on Sundays. This time it happened on a Friday and I was able to file my complaint. Will I get a response to this event now that it has happened a second time"

- Metairie, LA, USA

While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate.. No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I-??m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.

- Metairie , LA, USA

On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don-??t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to -??open trunk, doors or hood-??. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn-??t have a recall/repair solution. Battery was disconnected and screen resumed operation!

- Hollis, NY, USA

on 2/3/22, after only 12 hours of owning the vehicle, I merged onto 287 South and upon speeding up and merging into the center lane, I lost all acceleration and my dash lit up like a Christmas Tree. An 18 wheeler was coming behind me in the middle lane at 65 mph while my car slowed down to 25 mph. I was thankfully able to get over to the side of the road without being hurt or even killed. Upon bringing it into the dealer, the codes showed that it was a bad engine coil and spark plug. This was repaired under warranty. Fast forward to 5/16/22, I exited the highway, came to a complete stop at a red light. Upon the light turning green, I went to accelerate and limp mode activated again. I have video of the incident and dealership is unable to find any issues with the vehicle. Both times it was either raining or had just stopped. I have asked that the Intercooler be replaced as part of Bulletin 20-053 however the dealership states my vehicle is not part of this bulletin although it lists the model and year. This is a serious problem that requires a recall. I hope Acura is not waiting for someone to get hurt before they take action!

- Pompton Lakes, NJ, USA

Was driving on the interstate with slight rain and trying to accelerate but then the check engine light started flashing and the car would not accelerate. Speed on the interstate is 70mph, but the car immediately dropped down to 35mph. Traffic behind me had to slow down to avoid an accident as I had to move the car to the side of the road. Restarted the car and the check engine light disappeared.

- Lake City, FL, USA

I was driving and all of a sudden the car started to slow down and wouldn-??t accelerate. After a couple pushes on the pedal it just completely shut off. Every mechanical light was on or flashing. I was in the middle of the road terrified but was able to steer over to the side of the street. I called 911. 2 gentlemen tried helping push it out of the way of traffic but we couldn-??t get the car in neutral. I was able to get a tow to the dealership and they claimed nothing was wrong. My safety and other drivers were out at risk because I was blocking an entrance lane to a busy shopping center and a police officer had to park behind me. There was no warning, it came out of nowhere. I know there is a class action suit regarding this issue. I refuse to drive the car.

- Matthews, NC, USA

While accelerating through 50mph the car suddenly stops developing power and begins to coast down to a stop, regardless of gas pedal input. The vehicles 'malfunction indicator lamp', 'electric power steering (eps) system indicator', 'vehicle stability assist (vsa) system indicator', 'road departure mitigation (rdm) indicator', 'collision mitigation braking system (cmbs) indicator', and 'brake system' light illiminate simultaneeously. The center display rotates through these problems, advises to avoid heavy acceleration and high speed, and advises to see the dealership. This happened while merging into a lane on the highway and could have easily killed me. This car must be recalled. This car has been maintained on all required inspections, is run on 91oct gas, and was just in a certified Acura dealership less than a month ago for an unrelated issue.

- Audubon, NJ, USA

Driving for 15 minutes engine stopped while going up a very busy bridge on I-10 - started shaking and flashing no brakes no steering contact dealer. Coasted to construction area on top of bridge as to not be hit by 18 wheelers. The vehicle was out of warranty by 1200 miles... that's ridiculous

- Sulphur, LA, USA

The contact owns a 2019 Acura Rdx. While driving, all the warning indicators illuminated on the instrument panel and the vehicle stalled. The contact was able to restart the vehicle and drive normally; however, the instrument panel seized. The vehicle was taken to paragon Acura (56-02 northern blvd, woodside, NY 11377, (347) 862-9539) where it was reprogrammed; however, the failure recurred five times. The vehicle was taken back to the same dealer where an update was completed. The vehicle was repaired, but the failure continued. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.

- Corona, NY, USA

The above mentioned vehicle was leased in March 2019. I have recently experienced issues with the infotainment system that comes standard with my vehicle. The screen is going black and not responding while the vehicle is in motion on a bridge. This is causing my bluetooth, blindspot assist, navigation, and entire computer system to malfunction. I am also having issues with the vehicle starting. It was at one point I was told to place my key near the start button in order for the vehicle to start. I was informed by daniel flores of Acura of wappinger falls that they are aware of the issue but they have no idea when the issue will be resolved. I am afraid that I will be placed in a situation where my vehicle will not start or cause a safety issue for myself or a pedestrian. My vehicle is less than a year old and I have I invested more than $10000 in it. The only way for me to get out of it is to spend an additional $133 a month (which I do not have) and change the vehicle out today!!!. I am looking for help. My husband recently had a 2013 Nissan rogue catch on fire in my driveway just under my bedroom window. I am afraid that something like this may occur again.

- Brooklyn, NY, USA

Erratic display operation causes driver distraction problems and possible damage to car operation (transmission). As shown in attachments it displays system error. The infotainment system screen goes dark. Tire pressure displays false information. I have taken the vehicle to the dealer multiple times; each time the dealer says nothing wrong or they believe problem will be fix with the radio update. They constantly reset the vehicle and write on the report, no problems found. My opinion is that there is an incompatibility with the vehicle electronics and the display systems in the vehicle and the infotainment system that Acura is using to present vehicle data to the driver. Img_0807 shows the warning of low tire pressure when in fact all tires have correct pressure. Img_0802 shows system error when trying to access a radio station. Img_0801 shows the system requires an update but no dealer or service group has the update. I'm unable to show the blank or flickering display. This is dangerous because you can't tell if the vehicle is in comfort mode or sport or snow

- Hightstown, NJ, USA

Reference a safety concern causing driver distraction. The infotainment system should reduce distraction, allowing the driver to give more attention to driving, but the opposite is occurring. Example : integrating cell phone to cars built in hands free device, but it does not work sometimes causing distractions. Other examples are 2: sometimes the display screen starts flashing back and forth from darker to bright. This is very distracting at night when the screen goes into a bright day mode. I keep a spare towel handy to cover it up when this occurs. 3: the infotainnment system sometimes stays in a lock up mode saying "loading" and the back up camera sometimes will not display. This is of concern because I have grand children. 4: when starting the car the xm music comes on loud and controls (knob & lever) will not function to lower the volume distracting driver while backing out of garage. Sometimes loss of function controlling the volume is shorter term, other times went for 30 minutes. 5: navagation system stops working in route causing distraction to find a place to pull over and switch to smart phone. 6: numerous other issues occur on weekly basis distracting driving. I have taken the car to dealer several times to repair this with no results and them saying this is a common problem, waiting on Acura to come up with a fix. I have also communicated with Acura, no results. Just being strung along for 1 year now. Videos of the issues are available. Please help.

- Laurel, MD, USA

Wen I turn the radio the radio play for 1 day after one day I have to unplug the car battery and reset the radio because the radio don't work it is saying that the radio is not abeloble sow I have to disconet de battery every other day and reset the radio for the radio could work even wend Acura send the new update on 9/18/2019 sow this

- East Elmhurst, NY, USA

We purchased this vehicle new in April 2019. Today for the fourth time since we purchased this lemon our display screen went out and we are having to bring this car back to the dealership for repair. This is a safety issue since when our display screen goes out we are unable to see our backup camera which is a required safety device

- The Woodlands, TX, USA