9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,160 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought a brand new 2020 Acura Rdx. After a few months, at 1210 miles I started hearing a squealing, grinding noise while applying the brakes under moderate use.the brakes have been serviced or repaired 5 times at two different Acura service centers. The noise seems to go away for a bit but always comes back. Acura corporate has advised for these makes and models that came off the production line at a certain time all have this same issue. They are supposedly working on a service bulletin to fix it. They claim the noise is not an indication of any safety concern. My new premium vehicle is sitting in the driveway as I have concerns driving it due to continual breaking noises. Acura was well aware of these issues and continued to sell the vehicles to consumers.
- Englewood, FL, USA
Typically only in cold months, brakes squeal extremely loudly and feel like they are grabbing, especially if downhill (and it can be at low speeds and minor declines). The occurrence happened within 2-3 weeks of purchase and was reported to dealer. Dealer found no evidence of issues. Told to report to client services and was told working on solution. Now told dealer will need to resolve if there's issues. Issue occurs at any rate of speed and dissipates, for most part, after driving awhile but will return within 30 minutes of car-being turned off.
- Harrisburg, PA, USA
Typically only in cold months, brakes squeal extremely loudly and feel like they are grabbing, especially if downhill (and it can be at low speeds and minor declines). The occurrence happened within 2-3 weeks of purchase and was reported to dealer. Dealer found no evidence of issues. Told to report to client services and was told working on solution. Now told dealer will need to resolve if there's issues. Issue occurs at any rate of speed and dissipates, for most part, after driving awhile but will return within 30 minutes of car-being turned off.
- Harrisburg, PA, USA
The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less. My VIN didn't make it on the published list below, but I am experiencing the same issues. Please update the service bulletin to include my VIN: Https://static.NHTSA.gov/ODI/tsbs/2019/mc-10168081-0002.pdf
- Sacramento, CA, USA
Car came to sudden stop when crossing a intersection with train tracks in them collision avoidance system came on their was no other car around me except for metal train rails to make sensor react. Their was no one behind me but could have caused major accident. The vehicle was in a metropolitan area and on city streets with no bad weather.
- Des Plaines, IL, USA
Purchased brand new. At 100 miles brakes make noise and I can feel abrasive rubbing/grinding. At wet conditions, noise significantly increase and generate vibrations when applying brakes. Dealership replace both front brakes and rotors only to have to the symptom re-occurrence about 20 miles later. Submitted complaint to Acura client relations and was told it is common issue with Honda brakes and there is no fix for the problem.
- San Jose, CA, USA
Acura Rdx front brakes making grinding noise took to dealer with 1000 miles on vehicle they changed front pads grinding noise returned, back to dealership they changed front brake rotors at 1200 miles. I am afraid for my wife who drives the vehicle that it's unsafe
- Los Alamitos, CA, USA
Purchased brand new. At two thousand miles the brakes are scrubbing and grinding. Took it back to dealer and they've then informed us it is an issue with this model. At 4 thousand miles they are making the same noise. Now we are told it will do no good to replace them. Is my vehicle safe to drive?
- Panama City, FL, USA
Front brakes make noise and you can feel the abrasive rubbing. I have had both the brake pads and rotors replaced ar approx 2500 miles only to have the symptom reoccurrence about 500 miles later. Dealer says a ticket has been opened with Acura to remanufacture brake pads but I have not had an update in over two months I think. Happens when applying brakes going about 40-45 mph
- Coral Springs, FL, USA
I was driving on the highway and the car slamed on its brakes by itself to a complete stop nothing was in front of me and almost got hit from behind. I called dealership said was a known issue with no fix at this time.
- Littleton, CO, USA
Rdx fwd with 1300 miles. Noticed clicking and grounding metal noise while applying brakes. After researching information provided on line this is ongoing problem with Rdx's that Acura is allegedly working on the problem. I am afraid this is serious brakes safety issue. It's a on going problem when driving and applying brakes.
- Vero Beach, FL, USA
Brakes defective. New 2020 Acura Rdx at approx 1100 mi brakes started loudly grinding/squealing during stopping. Took in for service and was advised it was a known issue with 2020 Rdxs and they would perform a 2019 tech bulletin fix. Auto was fine for 2 months and started again at 2100 mi. Returned to dealer and was told they were aware of issue and there was no fix but it wasn't a safety issue. They would call if Acura ever determined the problem and a fix. Car now only has 2400 mi because we are afraid to take on a highway going over 40 mph because of safety. Car was sold brand new with a known brake defect. Claim was filed directly with Acura and they advised they don't have a fix but engineers are working on it. This is unacceptable because we have a $49,000 car sitting in the driveway because we are afraid to drive it further than a few miles. Acura did not tell us what the problem is because we don't think they know or they would be able to have a fix.
- Oviedo, FL, USA
Vehicle has a high pitch squeal from both the front brakes at low speed.
- Alexandria, VA, USA
Brakes make a continuous high pitch squeal noise when engaged for approximately 2 miles every time I start driving my car regardless of weather. Sterling Acura replaced the brakes and rotors but the issue remained. Honda says they are aware of the issue but do not know what is causing it. They reassured me this is not a safety issue while telling me they do not know what is causing it or how to fix it. I feel unsafe driving my brand new 2020 Acura Rdx aspec.
- Austin, TX, USA
We have a 2-month old 2020 Acura Rdx. We purchased the car on October 21st, 2019. It has approximately 1,500 miles on it at this time. We were traveling southbound at approximately 45 miles per hour. We were on a 4-lane road. As we approached a railroad crossing, our car came to an abrupt and forceful halt in the middle of the street. The railroad tracks are not rough and we had not applied the brakes at all. The lights were not flashing and there are no gates at this railroad crossing. We were shocked as this was completely unexpected. We are worried that should this happen when we're driving in snow or rain, we may lose control of the vehicle. Also, if this should happen when we're being followed by another car, it will certainly result in an accident. We have photographic evidence and also a dash-camera video of the incident available upon request.
- Crete, IL, USA
The contact owns a 2020 Acura Rdx. The contact stated that after the vehicle was parked for awhile, the brakes would squeak when the brake pedal was depressed. The failure occurred the day after the vehicle was purchased. The vehicle was taken to the dealer and was informed that the failure could have been caused by the contact driving in a wet environment. The contact took the vehicle back to the dealer due to the sounds coming from the rotors. The dealer was unable to duplicate the failure. The contact recorded the squeaking sound and played it for the dealer to hear. Since the dealer could not duplicate the noise, the vehicle was not repaired. The manufacturer was called and directed the contact back to the dealer. The failure mileage was 780. Current status consumer stated rotors and back brakes were replaced, but noise still remains. Dealer is working on fixing the noise due to surface glaze.
- Odenton, MD, USA
Brakes were making a scraping noise when applied. Vehicle had 2,679 miles. Took it to fountain Acura in orlando for inspection. Dealer replaced pads and rotors on front no charge. Dealer also stated that there was a possible material defect at the factory.
- Orlando, FL, USA
- Plano, TX, USA