10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 79,733 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Two weeks ago I noticed a small (6") crack on the dashboard of my Acura TL 2006. It is located on the right side on the passenger side. Today the crack is longer ( around 12") and it seems to be wider. There is also a small (4") crack on the perforated area above the steering wheel. Even thought this is a 2006 model, it has only 47K miles. I think that neither age nor high mileage are a factor here. I used to own a corolla ce and drove it for nearly 160K miles and such thing has never happened to it. I am shocked that this is happening with a car considered luxury. My understanding was that the quality of the products used to manufacture this vehicle was higher thus the price for the same. I have read similar complaints and concerns which leads me to believe this is a defective part. Please investigate this issue. Thank you.
- New Orleans , LA, USA
Dashboard over the passenger side airbag split open, exposing airbag cavity. Dashboard is now further splitting and I am concerned that the airbag may be damaged by exposure to sunlight, uv rays and/or dust that may now enter the airbag cavity. Additionally, I am concerned about safety and additional debris caused by the split airbag cover in the event the airbag does deploy. I have tried to discuss this issue with Acura, but they have declined to repair the dashboard.
- San Diego, CA, USA
Dashboard began to crack around the passenger dash airbag hole. This is a known manufacturer defect. This should be a safety concern as it relates to the proper deployment of the airbag in emergency situations. Airbags are intended to be deployed through the dashboard port. That port is designed to be the path of least resistance for the airbag. Deployment of the airbag in an unempeded path is important when a successful deployment is required. The cracks in the dashboard may result in an airbag deployment deflection away from the occupant within the milliseconds required to deploy and that which maybe necessary to prevent unnecessary injury to the occupant. The cracks may also result in flying debris that could injure the occupant upon airbag deployment.
- Ft Worth, TX, USA
2006 Acura TL? whyyyyy is my dashboard cracked everywhere. Is this even safe. Same as all dashboard crack at airbag. I will let spend my extra time letting everyone know not to buy from Honda/Acura they do not stand behind their product. There needs to be a recall on the dashboards.
- Crosby, TX, USA
Passenger side dash has multiple cracks around airbag.
- Leesburg, FL, USA
The dashboard on my 2006 Acura TL has developed long cracks right above the passenger side airbag storage. I'm concerned that these cracks may affect the development/effectiveness of the air back's deployment. Thank you.
- Jacksonville Beach, FL, USA
Dashboard crack at outlining of airbag. The crack is about 10-12inches long.
- Raleigh , NC, USA
The leather dashboard on the passenger side has 2 vertical cracks about 8 inches long. This should be fixed as a manufactured defect.
- Garland, TX, USA
My leather dashboard on the inside of my car has about 2 crack lines, my Acura 2006 TL dashboard started cracking since last month. Those cracks are just above passenger airbags. Not only they look ugly but also it can be safety concern too and cracks are running just above passenger airbag. I have never seen or heard of this condition on any car, and would expect not to see it on such a high end vehicle like my Acura TL. The dashboard should not be cracking at all. Acura says I need to pay $850 (in a deal ) to get this fixed instead of 1800, I don't think I should pay.
- Johns Creek, GA, USA
The contact owns a 2006 Acura TL. The contact stated that the dashboard was developing large cracks. The vehicle was taken to an authorized dealer. The technician diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure several times. The approximate failure mileage was 102,000. Updated 12/9/14 updated 01/07/15
- Miami Lakes, FL, USA
The passenger side front sub-frame failed. The metal had fatigue in the area where the compliance bushing is mounted. If this part failed completely, there would have been a loss of steering and control. Part failure was discovered at Honda dealership when the vehicle was being serviced for a replacement timing belt.
- New Lenox, IL, USA
About a foot long crack on the passenger side dash starting around the airbag. I use a sunshade to protect the dash from the sun. I have seen hundreds of other complaints on online forums also.
- Phoenix, AZ, USA
There are long cracks in my dashboard around the passenger air bag.
- Bellaire, TX, USA
Cracked dashboard on both edges of the airbag.
- Palm Harbor, FL, USA
Problem started with a small crack on my dashboard by the passenger airbag(outline of the airbag started cracking). After about a week the crack grew all the way to the windshield and now I have 2 cracks about a foot long each perpendicular to each other. Also another crack closer to the middle of the dashboard appeared about a week ago. That crack is about half the size of the cracks by the passenger airbag.
- Austin, TX, USA
A large crack on the front dashboard above the airbag on passenger side.
- Jacksonville, FL, USA
About 3-6 months ago, I noticed a crack on the passenger side of my Acura 2006 TL. Gradually the crack grew, then over time, I saw two more cracks in the areas where the airbags are located. Now these cracks are widening and I can see white in the cracks. My concern is that the manufacturer's defect will compromise proper deployment of the airbags in case of an accident. If so, this can have tragic consequences. I called the Acura manufacturer customer service. They informed me that it will cost me $1500-2000 and that the adjustment from them will be minimal because the warranty for such a thing has expired. I researched on the internet and discovered that this is a common problem for Acura. Please, please investigate and help others like me who are highly disappointed, discouraged and angry about the poor quality of materials used in the area that encases the airbags that should protect us from injury or death. For your information: My car has 92,000 miles and I have always taken good precautions to protect the dashboard with a windshield cover, used special conditioner and cracked my windows to keep the heat out. I also do proper and timely mechanical and electrical maintenance. I am the only driver and was hoping this would be my last car. Now, if I must sell my car, my car has depreciated substantially due to poor workmanship and I will have a car payment I don't need or can't afford. Do
- Corpus Christi , TX, USA
Crack appeared on passenger side dashboard outlining airbag. I consider this a safety hazard and defect with Acura TL.
- Slidell, LA, USA
Two 12 inch vertical cracks down both sides of what appears to be the passenger air bag. Cracks are on dash board. I'm not sure how safe the airbag on that side is now with the cracks outlining the airbag location.
- St Augustine, FL, USA
- Chula Vista, CA, USA