9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased car on 01/21/2013. Was back at dealer on 01/26/2012 due to a weird vibration at high speeds (50-80 mph). Long story short they have balanced the tires like 3 times and put new tires but it is still vibrating not as much but still. Going back to dealer to see what they have to say this time.
- Jacksonville , FL, USA
Vehicle have a vibration on a gas pedal and steering wheel over 70mph. It did not go away after rebalancing. I purchased a set of aftermarket wheels, vibration still there. Dealer won't fix.
- Streamwood, IL, USA
I purchased a new 2012 Acura TL on 2/8/12. Each day I drive 35 miles to and from work on interstate 75 with a posted speed of 70 mph. Within a few days I noticed that when the car reached 70 mph a persistent high frequency vibration came up through the driver's side floor and in particular through the accelerator pedal. By the time I reached work or home my entire right foot and calf was numb and buzzing. It felt as though I had 'fallen asleep" and caused the nerves to be temporarily non-functional. I took the car to the dealer and they told me the tires were out of balance, however, when they checked them they were not. Then they told me that the front right tire had a tear in it and it would have to be replaced. They ordered a new tire and installed it and tried to charge me $399 but thankfully the manager gave it to me a no cost. The car has been to the dealer six times. At the dealer urging I opened a complaint with Honda headquarters. File number B012012-04-1601260. The representative I dealt with was "parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA),5 U.S.C. 552 (B) (6) who can be reached at "parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA),5.U.S.C 522 (B) (6). Three calls were recorded by Honda. One of the senior persons at the dealership confided in me that everyone at Acura knows about this problem and there is no fix."parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 522 (B)(6) told me the same. She actually called the vibration a "vehicle characteristic." Vibration at 70 mph is not a good thing and in time it may lead to catastrophic consequences. Both Acura and the dealer refused to buy me out of this vehicle and so last Saturday I traded out to another car at a substantial cost to myself. Updated 07/09/12
- Lexington, KY, USA
- Anchorage, AK, USA