10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
91,113 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 112021

TSX

  • miles
While driving my 2011 Acura TSX wagon on 10 July 2021, the power steering failure indicator light came on while crossing a bridge and my power steering immediately failed. After the vehicle was towed home, I searched the manual and found there is no power steering reservoir to check for fluid. So I researched YouTube and found that this power steering has been a major problem with this vehicle. This is extremely dangerous and as I was on a bridge the danger was even greater as I could not pull over. I managed to safely exit but could not pull into a parking lot as there was not enough distance to keep the vehicle moving and I was unable to turn the wheel while the vehicle was almost at a standstill. When I got the car home, I researched how to correct the problem. Since the manual was useless, I turned to YouTube and proceeded to check the fuse first. It was not blown. The steering control module needs to be replaced and the authorized dealership wants $1500 to $2000 to replace. My car has been well maintained and just turned 80,000 miles. This is a safety issue and could have put me in a very dangerous situation since I was unable to steer my vehicle! Please contact my husband as soon as possible about replacing the power steering module as I need the use of my car! You can reach him at [XXX] or email [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Springfield, MA, USA

problem #16

Nov 192019

TSX

  • 75,000 miles
On 11/19/19 my car was parked at a grocery store. When I got in to start it I got a flashing message regarding the electric power steering: 51. I couldn't really move the steering wheel and thankfully I was not driving. I had to had the car towed home. Upon looking into this I can see this has happened to a lot of people. The same year, make and model within the same mileage range as me. I have a 2011 Acura Tsx with 75,000 miles. There is no reason this should be happening, I have had every required maintenance. This is a safety issue and should be recalled. Acura needs to do the right thing and recall this so they can fix it. Why would anyone owing this car ever buy another Acura knowing that with no fault of their own this can happen to them. Needless to say I have an appointment on 01/02/2020. The dealership said there is a "bulletin" regarding this issue. They are clearly aware of this problem.

- Stockton, CA, USA

problem #15

May 032018

TSX

  • 98,000 miles
Got my eps system replaced about 1 years ago paid 1300 to fix now it seems to be a known issue recently my steering gets hard some days and other days its smooth dont know what to do I cant afford another 1300 for something that is know to be failing

- Revere, MA, USA

problem #14

Jul 302019

TSX

  • 105,000 miles
Steering system fails intermittently. Eps warning light comes on and the car becomes uncontrollable in the highway and very hard to maneuver in the parking lot. This is extremely scary situation. I was glad I was able to exit the freeway and stop the car at a safe location. Electronic power steering module (eps) is failing.

- Emeryville, CA, USA

problem #13

Jul 072019

TSX

  • 79,000 miles
The contact owns a 2011 Acura Tsx. While driving approximately 67 mph, the power steering seized without warning. The vehicle was not diagnosed or repaired. The contact stated that an appointment was pending with hendrick Acura (located at 6824 E independence blvd, charlotte, nc 28227, (980) 242-5667). The manufacturer was not contacted. The approximate failure mileage was 79,000. Piir=Y.

- Charlotte, NC, USA

problem #12

Apr 032019

TSX

  • 79,000 miles
I have a 2011 Acura Tsx. The electronic power steering keeps malfunctioning while driving in moving traffic. It appears the electric power steering (eps) module is malfunctioning. This is a known problem with this model Acura. Acura is well aware of this issue, yet has done nothing to remedy this safety issue. There are hundreds (if not thousands) of complaints about the eps. Acura still has not issued a recall. This is a serious (and dangerous) problem. The steering can just working without notice at highway speeds making the car uncontrollable. Will it cost someone's life before Acura issues a recall for this known problem with their vehicle? if Acura does not fix this problem, someone will get killed driving their Acura, and by then it will be too late.

- Huntsville, AL, USA

problem #11

Mar 302019

TSX

  • 82,000 miles
Power steering completely went out while driving. Steering wheel won't turn at all. Light going off about power steering malfunction.

- Jacksonville, FL, USA

problem #10

Feb 022019

TSX

  • 84,500 miles
While driving at approximately 45 mph my power steering abruptly failed. The "check power steering" indicator came on. The steering wheel immediately locked up. I was able to get the car into a nearby store parking lot but steering ability was almost nonexistent. I had the car towed to my Acura dealer who looked at the car and told me the electronic power steering component had failed and would need to be replaced. I researched this online and found that this seems to be a common problem with this make and model. The unit was replaced at a cost of $1,500. This is a serious safety issue and should be investigated as Acura/Honda has not addressed this at all.

- Coram, NY, USA

problem #9

Dec 022018

TSX

  • 193,123 miles
While driving and almost ending up in a accident to where I could injury myself or someone else my car immediately said check power steering and the steering wheel locked as well then the dealership chargers $1500 just not safe and over priced repair to something that gives you know warning.

- Marietta, GA, USA

problem #8

Sep 262018

TSX

  • 118,000 miles
Check power steering system warning light came on after being parked for 9 hours in a parking deck at work. As I was getting off work I placed my key in the ignition and that's when the light appeared. I took the key out and let the car sit for a while about 20 minutes and started the car again, but it did the same thing.

- Raleigh, NC, USA

problem #7

Jul 302018

TSX

  • 55,600 miles
My "check power steering" light came on while my car was moving 5mph through a parking garage. Instantly my wheel became very hard to move. After parking and turning the car off/on the problem resolved itself. 5 days later I was traveling down a residential road the eps failed again. The dealership quoted me $2000 in repairs, and Acura said there was no warranty or campaign coverage for the costs. Between the 2011 and 2012 model years there are 60+ complaints for low mileage failure of eps while driving. This problem should be subject to investigation and safety recall.

- Dallas, TX, USA

problem #6

Jul 172018

TSX

  • 100,700 miles
When stopped at traffic light, power steering warning lights came on. Car did not have power steering. Turned car off and then back on. Warned lights came back on and not power steering. Turned car off for approximately 3 to 4 minutes, warning lights did not come back on and power steering seemed to be working. Pulled car into parking lot and drove around parking lot for several minutes. Power steering working and not warning lights on. Pulled back on main road (9:30 P.M.) and when reached approximately 25 mph, warning lights came back and not power steering in car. Pull over and had car towed in for service.

- Maidens, VA, USA

problem #5

Jun 192018

TSX

  • 81,000 miles
I am installing a third eps module and they keep failing. Acura needs to initiate a recall for the power steering issue. There are some many people having this same issue.

- New Britain, CT, USA

problem #4

Jun 052018

TSX

  • 107,000 miles
I had returned home from visiting my daughter, and parked my car in my driveway. Thirty minutes later I returned to my car to drive it to town and the power steering indicator was lit up. I had lost power steering. Car is seven years old with 100K miles. I took it to Honda dealer since we don't have an Acura dealer. They quoted me 3K to repair. I said that was unacceptable. Short of replacing the engine in a car, no repair should cost that. I bought Acura because I thought they were reliable. This is ridiculous. Service person suggested I trade it in instead of putting that much into it. Are you kidding me!! so, I guess I will be driving without power steering.

- Morganton, NC, USA

problem #3

Nov 012017

TSX

  • 100,000 miles
Steering wheel clicks when I turn and when I start my car up after letting it sit for a couple of hours, it makes a rattle sound in the engine. The rattle sound is the sound a engine make when the oil is low or not getting to the pistons.

- Stansbury Park, UT, USA

problem #2

Dec 182017

TSX

  • 75,000 miles
My car has approximately 75,000 miles. I was driving in a parking lot and and indicator came on stating "check power steering." The steering wheel locked up and became almost impossible to turn. I turned the car off and went on my way, hoping it was a temporary problem. The problem went away the next time I turned on my car. But 3 days later, the var did the same thing when I was driving in a parking lot. This time, it never went away. The car could not be driven, and was towed to my mechanic. My mechanic noticed that the power steering system frequently failed on 2011 Acura Tsx's. when I searched for "2011 Acura Tsx steering failure, " I also noticed that this problem has happened frequently and has caused a number of accidents--the power steering has failed while people were driving. My mechanic ordered a new power steering computer for my car, but that did not fix the problem. At this point, it appears the entire steering rack needs to be replaced, which will cost $5,000-$6000.

- Glendale, CA, USA

problem #1

Aug 312017

TSX

  • 116,000 miles
The steering went out in my car when I was driving on the interstate. My car is 6 years old with 100,000 miles and I had to replace the steering module for $1300. This seems odd to me for this to happen in a newer car.

- Horn Lake, MS, USA