10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 91,113 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 11/19/19 my car was parked at a grocery store. When I got in to start it I got a flashing message regarding the electric power steering: 51. I couldn't really move the steering wheel and thankfully I was not driving. I had to had the car towed home. Upon looking into this I can see this has happened to a lot of people. The same year, make and model within the same mileage range as me. I have a 2011 Acura Tsx with 75,000 miles. There is no reason this should be happening, I have had every required maintenance. This is a safety issue and should be recalled. Acura needs to do the right thing and recall this so they can fix it. Why would anyone owing this car ever buy another Acura knowing that with no fault of their own this can happen to them. Needless to say I have an appointment on 01/02/2020. The dealership said there is a "bulletin" regarding this issue. They are clearly aware of this problem.
- Stockton, CA, USA
Got my eps system replaced about 1 years ago paid 1300 to fix now it seems to be a known issue recently my steering gets hard some days and other days its smooth dont know what to do I cant afford another 1300 for something that is know to be failing
- Revere, MA, USA
Steering system fails intermittently. Eps warning light comes on and the car becomes uncontrollable in the highway and very hard to maneuver in the parking lot. This is extremely scary situation. I was glad I was able to exit the freeway and stop the car at a safe location. Electronic power steering module (eps) is failing.
- Emeryville, CA, USA
The contact owns a 2011 Acura Tsx. While driving approximately 67 mph, the power steering seized without warning. The vehicle was not diagnosed or repaired. The contact stated that an appointment was pending with hendrick Acura (located at 6824 E independence blvd, charlotte, nc 28227, (980) 242-5667). The manufacturer was not contacted. The approximate failure mileage was 79,000. Piir=Y.
- Charlotte, NC, USA
I have a 2011 Acura Tsx. The electronic power steering keeps malfunctioning while driving in moving traffic. It appears the electric power steering (eps) module is malfunctioning. This is a known problem with this model Acura. Acura is well aware of this issue, yet has done nothing to remedy this safety issue. There are hundreds (if not thousands) of complaints about the eps. Acura still has not issued a recall. This is a serious (and dangerous) problem. The steering can just working without notice at highway speeds making the car uncontrollable. Will it cost someone's life before Acura issues a recall for this known problem with their vehicle? if Acura does not fix this problem, someone will get killed driving their Acura, and by then it will be too late.
- Huntsville, AL, USA
Power steering completely went out while driving. Steering wheel won't turn at all. Light going off about power steering malfunction.
- Jacksonville, FL, USA
While driving at approximately 45 mph my power steering abruptly failed. The "check power steering" indicator came on. The steering wheel immediately locked up. I was able to get the car into a nearby store parking lot but steering ability was almost nonexistent. I had the car towed to my Acura dealer who looked at the car and told me the electronic power steering component had failed and would need to be replaced. I researched this online and found that this seems to be a common problem with this make and model. The unit was replaced at a cost of $1,500. This is a serious safety issue and should be investigated as Acura/Honda has not addressed this at all.
- Coram, NY, USA
While driving and almost ending up in a accident to where I could injury myself or someone else my car immediately said check power steering and the steering wheel locked as well then the dealership chargers $1500 just not safe and over priced repair to something that gives you know warning.
- Marietta, GA, USA
Check power steering system warning light came on after being parked for 9 hours in a parking deck at work. As I was getting off work I placed my key in the ignition and that's when the light appeared. I took the key out and let the car sit for a while about 20 minutes and started the car again, but it did the same thing.
- Raleigh, NC, USA
My "check power steering" light came on while my car was moving 5mph through a parking garage. Instantly my wheel became very hard to move. After parking and turning the car off/on the problem resolved itself. 5 days later I was traveling down a residential road the eps failed again. The dealership quoted me $2000 in repairs, and Acura said there was no warranty or campaign coverage for the costs. Between the 2011 and 2012 model years there are 60+ complaints for low mileage failure of eps while driving. This problem should be subject to investigation and safety recall.
- Dallas, TX, USA
When stopped at traffic light, power steering warning lights came on. Car did not have power steering. Turned car off and then back on. Warned lights came back on and not power steering. Turned car off for approximately 3 to 4 minutes, warning lights did not come back on and power steering seemed to be working. Pulled car into parking lot and drove around parking lot for several minutes. Power steering working and not warning lights on. Pulled back on main road (9:30 P.M.) and when reached approximately 25 mph, warning lights came back and not power steering in car. Pull over and had car towed in for service.
- Maidens, VA, USA
I am installing a third eps module and they keep failing. Acura needs to initiate a recall for the power steering issue. There are some many people having this same issue.
- New Britain, CT, USA
I had returned home from visiting my daughter, and parked my car in my driveway. Thirty minutes later I returned to my car to drive it to town and the power steering indicator was lit up. I had lost power steering. Car is seven years old with 100K miles. I took it to Honda dealer since we don't have an Acura dealer. They quoted me 3K to repair. I said that was unacceptable. Short of replacing the engine in a car, no repair should cost that. I bought Acura because I thought they were reliable. This is ridiculous. Service person suggested I trade it in instead of putting that much into it. Are you kidding me!! so, I guess I will be driving without power steering.
- Morganton, NC, USA
Steering wheel clicks when I turn and when I start my car up after letting it sit for a couple of hours, it makes a rattle sound in the engine. The rattle sound is the sound a engine make when the oil is low or not getting to the pistons.
- Stansbury Park, UT, USA
My car has approximately 75,000 miles. I was driving in a parking lot and and indicator came on stating "check power steering." The steering wheel locked up and became almost impossible to turn. I turned the car off and went on my way, hoping it was a temporary problem. The problem went away the next time I turned on my car. But 3 days later, the var did the same thing when I was driving in a parking lot. This time, it never went away. The car could not be driven, and was towed to my mechanic. My mechanic noticed that the power steering system frequently failed on 2011 Acura Tsx's. when I searched for "2011 Acura Tsx steering failure, " I also noticed that this problem has happened frequently and has caused a number of accidents--the power steering has failed while people were driving. My mechanic ordered a new power steering computer for my car, but that did not fix the problem. At this point, it appears the entire steering rack needs to be replaced, which will cost $5,000-$6000.
- Glendale, CA, USA
The steering went out in my car when I was driving on the interstate. My car is 6 years old with 100,000 miles and I had to replace the steering module for $1300. This seems odd to me for this to happen in a newer car.
- Horn Lake, MS, USA
- Springfield, MA, USA