10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,770 miles

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« Read the previous 20 complaints

problem #58

Oct 212018

TSX

  • 74,000 miles
While driving on a highway the 'check power steering system light' came on and locked my steering wheel. This very dangerous and conidered life risk- no prior warning at all given. My car only has 74K miles, never thought this could happened at such low mileage.

- Avondale, AZ, USA

problem #57

Sep 182018

TSX

  • 72,000 miles
Two days ago I was driving Acura Tsx 2012 on the highway and all of a sudden I had a message warning check power steering and the drive wheel completely locked. It lasted a couple of minutes. Took the car to an Acura service center and had to replace the eso unit. This is a serious issue that needs to be addressed with priority before people die or a tragedy happens. It is not being attended as it should as a high life threataming issue. Acura has the numbers of the replaced units and needs to take action. I expected more from a high quality company. What does it need in order to be called in recall, this is an anticipated death that can be avoided.. please take immediately action!

- San Lorenzo, PR, USA

problem #56

Sep 182018

TSX

  • 73,200 miles
While driving to work this morning all suddenly my car power steering system failed.

- Lowell, MA, USA

problem #55

Aug 262018

TSX

  • 88,550 miles
While pulling into a parking lot, the power steering quit completely. Took vehicle to dealer and they replaced the eps control unit at a cost of about $1800.

- San Diego, CA, USA

problem #54

Aug 272018

TSX

  • 70,000 miles
Driving in stop and go traffic and suddenly the check power steering system warning light came on and I lost all power steering to the vehicle. The wheel was able to be turned with significant strength but will need to go in for replacement of the eps sensor.

- Parrish, FL, USA

problem #53

Aug 082018

TSX

  • 72,000 miles
My husband was driving and we were on our way to a wedding in santa rosa California we live in vallejo California we were going on the highway at about 60 miles per hour and the check power steering system light came on and it became very hard to steer my husband pulled over at a gas station and we sat for about an hour turn the car back on and it was reset it was good about 3 days later I was driving down highway 80 in the middle of the day going about 65 miles per hour and the light came on again it became very hard to steer I tried to pull off of the road but the slower you go the harder it is to steer it was very scary and cars were coming past me very quickly I had to pull over in an unsafe area I looked it up online and apparently it's the eps module that had gone out it's happened to a lot of other people between 60 and 81000 miles since this is a electronic module problem I think that Acura should pay for it it's also very unsafe to have your steering go out when you're going down the highway and it becomes extremely hard to turn to get off of the freeway or turn down a road I'm lucky that nothing happened

- Vallejo, CA, USA

problem #52

Aug 082018

TSX

  • 88,500 miles
As I was driving to work the eps indicator came on and I lost power steering. I was driving 65 miles an hour on the highway. I was able to turn the wheel by muscling through it but it was extremely difficult to turn and I would not have been able to make any tight or sharp turns.

- Middletown, CT, USA

problem #51

Aug 022018

TSX

  • 70,000 miles
Stationary vehicle. With no warning, all my power steering sensors started blinking and chiming when turning on my vehicle. The electric steering is completely gone. Upon researching this issue, it turns out this is a massive problem for Acura and Honda and yet no recall has been made"?? instead Honda/Acura are charging, and I quote directly from the Acura technician 'over $1000, under $3000' to fix the issue. Why is there not a recall" this can technically happen while driving, when the car is at speed. Someone would be killed, easily, especially if driving on roads that have turns and/or curves.

- Bel Air, MD, USA

problem #50

Aug 052018

TSX

  • 98,000 miles
I drove my car to the store with no problem but when I left the store and started my car and it had a power steering failure warning. I had to drive home without power steering making it difficult to turn. Upon searching this issue there are numerous other complaints for the exact same thing.

- Camden, SC, USA

problem #49

Jul 242018

TSX

  • 53,300 miles
I was driving my Tsx and rounded a corner as the eps light came on and the power steering was no longer working. I was unable to turn the steering wheel at all at this point. Luckily, I was close to my house and was able to pull off the side of the road near my driveway. My boyfriend later went out and started the car and the warning sign had disappeared and the car seemed to function at that time. Three days later my boyfriend was driving the car when the light came back on, the power steering went out and he nearly lost control as we were in the middle of a turn on the road. We felt very fortunate that no other cars were near at the time. This is extremely dangerous and I am utterly shocked that Acura has not recalled this part. My car is a 2012 with only 53K miles on it. I buy Acura vehicles because they are supposed to be reliable and safe. This is just very shocking that Acura does not seem this to be a safety hazard and correct the issue for their customers before someone is seriously injured or killed.

- Chillicothe, OH, USA

problem #48

Jul 252018

TSX

  • 57,995 miles
Turning left into my neighborhood, there was dash warning message for complete power steering failure. It took a massive effort, on my part, to turn the wheel and complete the turn in front of traffic. As I was in my neighborhood, I was nursing the vehicle back to my residence. About two minutes later, after the event, the warning light went off, and the power steering started to work again.

- Indianapolis, IN, USA

problem #47

Jul 212018

TSX

  • 72,553 miles
The contact owns a 2012 Acura Tsx. While starting the vehicle, the steering wheel failed to turn left or right and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the eps module and power steering rack assembly needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 72,553.

- Vlayton, NC, USA

problem #46

Jul 212018

TSX

  • 100,000 miles
I have a 2012 Acura Tsx that has had no prior issues before this one. While driving on the highway my steering wheel locked up and the message check power steering came across the dash. The electronic power steering module failed causing my steering wheel to lock up. This was very dangerous as I no longer had control of the car and was unable to turn the wheel. I have seen at least 100 complaints of this issue happening to other owners while on the highway, in busy intersections, and while driving. I live in the upstate of South Carolina and there is major road construction going on. This mean no emergencies lanes, only two lane and concrete dividers so there is no way to pull off the road. Therefore this is a fatal accident waiting to happen. This definitely needs to be checked out for a recall so that no one loses there life because Acura would rather keep charging people $1,500 to fix it instead of reporting a recall for a faulty part.

- Simpsonville, SC, USA

problem #45

Jul 202018

TSX

  • 85,000 miles
Steering wheel locked up. Could not drive as a result of being unable to move the wheel. The powering steering warning indicator came on.

- Atlanta, GA, USA

problem #44

Jul 202018

TSX

  • 81,800 miles
Steering wheel completely locked up while, luckily, stationary in a parking lot. This happened at midnight after attending an event. As a single woman, it was dangerous for me to wait for roadside assistance in an unlit parking lot for an hour.

- Burke, VA, USA

problem #43

Jul 122018

TSX

  • 77,000 miles
I was driving on a side street, roughly 25mph when my power steering light came on and the vehicle's steering locked up. I pulled over and quickly read the manual, which said to restart the car and if the light goes off, the car is ok. After doing so, the car was steering as expected and I was able to return home safely. The car was fine for 2 days. The third morning, I am leaving for work and driving on a side street and the same thing happened - the light came on and the vehicle's steering seized, except this time restarting did not help. I tried several times before succumbing to the fact that it was not going to help. I had to leave my car in the street and uber to work, work with aaa and the local Acura dealership to get my car in for repair. It was the esp that had failed. With parts and labor the bill was $1,600. The car has 77K miles on it. This part should last at least to 100K, if not the life time of the vehicle. Luckily for me I was not on the highway, operating a vehicle with no steering is very scary and very dangerous. This is a serious issue that needs to be recalled by Acura before someone is killed. I bought an Acura because I trust them, their cars and their brand and I am incredibly disappointed in their lack of care and safety of their customers.

- Quincy, MA, USA

problem #42

Jul 092018

TSX

  • miles
While driving steering wheel locked and then again when I turned it on to go to work which I was unable to move the car. The steering wheel would not move right nor left

- Bridgeport, CT, USA

problem #41

Jul 062018

TSX

  • 178,000 miles
Drove my car around town to several stores. Steering was fine. Stopped at a friends house briefly, restarted my car, unable to turn steering wheel with eps light beeping and blinking on the dash. Luckily, not in motion when the steering mechanism failed. Had local mechanic diagnose, eps module failure. Closet Acura dealer approximately 1.5 hours away and preliminary estimate of $1400. In review of these complaints, 45 out of 64 related to steering. >70% steering complaints. A recall should be made.

- Moultonborough, NH, USA

problem #40

Jun 252018

TSX

  • 82,700 miles
My wife was driving the 2012 Acura Tsx through a busy intersection when the "check power steering system" light went off on the dashboard. The vehicle became very difficult to steer, however, she was able to pull it off to the side of the road and get it towed to the dealership. The techs at the dealership could not replicate the issue and we took possession of the car again. The warning and difficulty steering occurred two days later. The car was towed to the dealership power steering control unit was replaced at a cost of $1,385. We were fortunate that my wife was able to pull over safely, but could have been a serious issue if it had occurred at a high speed or turning in a busy intersection. This should be recalled as it is a fairly common complaint on carcomplaints.com.

- Ventura, CA, USA

problem #39

Jun 262018

TSX

  • 108,865 miles
Turned car on to leave work for the day and received a message on my dash saying power steering error. Took the car to the dealer and the eps module failed.

- Odenton, MD, USA

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