10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,770 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On my way to an appointment the 'check power steering system' warning light came on'I made it home but had a hard time turning the sterring wheel'I checked it later on that day & the light was not on. Therefore, I was able to drive my vehicle again for a few days with no problem. 6/8/18, on my way home again, the light came on & will not go off. Both times I was only driving about 45 mph. The local Acura dealer advised me today (6/11) the eps unit needs to be replaced & estimate to replace it $1639. I did my research & what do I see, too many complaints about the same issue. Both times I was in the city & going no more than 40 mph.
- Jacksonville, FL, USA
2012 Acura Tsx 100K miles extremely well maintained. Shortly after leaving work yesterday I was driving on a very busy street(45 mph zone) in rush hour and lost complete steering control. The car was extremely difficult to steer. Lost all power steering assist. I proceeded to pull in to a parking lot, turned the vehicle off and then on again and steering assist was back. Continued on my drive home and it happened again while in motion 45 mph. Pulled off the road, cycled the ignition again and power assist was back. Thankfully I was not mid turn when this happened or an accident very well could have occurred. The vehicle gave no warning whatsoever before this happened. Very dangerous. My husband is a ase certified technician and has not been able to duplicate the problem again since it has happened, so he is currently not able to pin point if its the eps module, steering gear, or torque sensor. We don't want to throw a $1200 part at it based on a guess. This is way too many complaints on such a serious issue for Honda not to have issued a recall. Toyota would have been on this like white on rice. We bought a Honda for a reason, reliability. Currently its a nerve racking car to drive with the potential of causing serious injury or death along with all the other Honda/Acura using this same eps system. Please submit this to Honda.
- Olathe, KS, USA
My car was driving nice, I stopped at the gas station and after I finish I turned it on and power steering light goes on, I didnt know whats the problem so I tried to move my car and I found that the steering was hard to turn left or right it feels worth than a car with no power steering thanks god the high way was not busy because its hard to control it I drove it slowly to gunn Acura it was a mile from where I am, and they said it power steering module (motor) and it cost me $2000. My car has 70 000 mile, I check around the net and I found most to all people have this problem happens on 68 000 mile to 71 000 mile.
- San Antonio, TX, USA
I had just pulled into a parking space and my check power steering system light came on. I was no longer able to turn the wheel, and therefore, drive the car. I had to have my car towed and was told I needed a new eps system to the tune of $1,550! this has been a very common problem with this vehicle and I feel it should have been recalled! fortunately, for me, I was not driving while it happened. So many others have had this happen while driving, which is extremely dangerous! why has Acura not recalled and fixed this problem"?"!!
- Troy, VA, USA
The electric power steering module (eps) failed at 90,0000 miles. Research online at other websites revealed this is not an isolated incident. The local Acura dealers quoted 1400 for the repair. My wife started the car one day and the power steering was no longer functioning. The lack of power steering made the car very difficult for her to drive around town.
- Palm Coast, FL, USA
Takata recall: I was driving on I-5 North freeway at the speed of 65 miles/hr. Suddenly, about 1 mile from alton exit, the "checking power steering system" light was on, and I could barely turn the wheel. It was super dangerous. I exited freeway trying to park in the nearest parking lot. But I could not park properly into the parking space because the wheel was too heavy to turn. This was on the way to my job interview. This incident caused big trouble on my job interview. I had to reschedule it with the company. My car only has 55,000 milage and I always keep very good maintenance on the car. Such big issue is not supposed to happen on the viecle with such low milage. Acura dealer charged me $1800 to replace the computer part that controls the power steering system. It is lot of money, not mention the terrible safety hazard it caused. Even new part has been installed, I am still worry similar issue will happen in future. I saw lots of complaints about the same issue on the same model. Acura should definitely recall this.
- Aliso Viejo, CA, USA
I have had my Acura Tsx 2012 for almost a year now, the car currently has a little over 49K mileage and only had 1 owner. I was driving on the beltway and noticed on my dash that it had a check power steering light flashing. When it started flashing I quickly noticed me not being able to turn left or right due to the steering wheel tightening up. The feeling was as if you tried to turn the car wheel when the car is not on. This was a very scary feeling because, without me using all my force I would've been unable to pull over to the side of the road. I then tried to cut the car off and restart it which was ok for maybe the first mile before it happened again. This was a big inconvenience especially with me not reaching my destination. I had to repeat the steps over half dozen times before getting home safely. This was one of the most scariest experiences I've witnessed as a driver and I think this is a manufacturing issue. Even though I'm safe now, this could've been a life or death situation for alot of drivers. When I looked online their are over 50 issues with the same steering problem which may be due to the electronic power steering. I purchased an Acura due to their history of reliability & dependability but this altered my opinion drastically. I definitely think Acura needs to seriously look at a recall on these vehicles before someone loses their life.
- Washington, DC, USA
I was driving local, stopped at the lights when the "check power steering system" signal came on my dashboard suddenly.I stopped in the middle of the street, turned off the engine then turned it on, the warning lights disappeared.continued driving home when the same happened again.the wheels became extremely difficult to turn, so I parked the car.this is an extremely dangerous issue because if the steering wheel tighten up on me while I was driving at a higher speed, I could have lost control of my veichle and severely injured myself and others around me. This is an important issue that Acura has to look at and make it a recall because it seems to have happen to so many other 2012 Acura Tsx owners, I, myself included. P.S it has around 53K miles on
- Brooklyn, NY, USA
While driving at approximately 40 mph on a four lane, divided highway, the "check power steering" light came on, and almost immediately the power steering system failed. Steering wheel was very difficult to move as car was guided to the side of the road in heavy traffic. After shutting the car off and waiting 30 minutes, car was restarted and the error cleared. The power steering system function returned and the car was able to be driven home. Checking online forums afterwards, determined that failure of the electronic power steering control module is very common in these cars between 75,000 and 80,000 miles. This car had 77,900 miles on it when this failure occurred.
- South Weber, UT, USA
Power steering went out on 2012 Acura Tsx while driving to work. Took it to the dealer and they told me it would be 1580 to repair it as they need to do the whole power steering replacement. The car is 6 years old and should not have problems like this. Not to mention it was very scary and unsafe when it happened. The wheel is almost impossible to move.
- Washington, DC, USA
My 2012 Acura Tsx with 69000 miles. Steering wheel suddenly froze and lost power steering. It is a well maintained car and having a steering problem with such low mileage is unacceptable. Should definitely be a recall. On diagnosis, it is eps unit and it will cost me $1200+ ? Acura, look at the number of complaints. It should be a recall.
- Kendall Park, NJ, USA
Check power steering system error message. I wasn't able to move the steering wheel left or right.
- Garnet Valley, PA, USA
The contact owns a 2012 Acura Tsx. While driving 45 mph, the power steering failed and it was extremely difficult to turn the steering wheel left or right. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.
- Newport Ritchie, FL, USA
Power steering control module (eps) sudden failure while driving. Not able to make left/right turns.
- Plano, TX, USA
While driving, my power steering module stopped working. Made it very hard to steer obviously. Glad I was not driving at high speeds, or in a turn! I've looked on line and see this has been a very common problem. Eps modules are going out.
- Cottonwood Heights, UT, USA
I was driving local and was about to make a left turn when the "check power steering system" signal came on my dashboard all of a sudden. The wheels became extremely difficult to turn and I got stuck in traffic with cars honking at me because I was blocking traffic due to my inability to turn the steering wheel. This is an extremely dangerous issue because if the steering wheel tighten up on me while I was driving at a higher speed, I could have lost control of my veichle and severely injured myself and others around me. This is an important issue that Acura has to look at and make it a recall because it seems to have happen to so many other 2012 Acura Tsx owners, I, myself included.
- Brooklyn, NY, USA
The contact owns a 2012 Acura Tsx. After starting the engine and reversing the vehicle, the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. After turning the vehicle off and restarting the engine, the failure continued. During the failure, the "service power steering" message displayed. The failure was not diagnosed or repaired. It was unknown if a dealer was contacted. The manufacturer was notified and did not assist. The VIN was not available. The failure mileage was 70,000.
- Washington, DC, USA
The contact owns a 2012 Acura Tsx. While driving approximately 55 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle restarted after one attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module wiring needed to be replaced. The vehicle was repaired; however, the failure recurred. It was unknown if a dealer was contacted. The manufacturer was made aware of the failure and advised the contact to call NHTSA. The approximate failure mileage was 75,000. The VIN was not available.
- Berlin, MD, USA
The other day I was driving on the free way and my steering wheel locked up on me while I was driving which could've caused an accident or something more worse. A lot of complaints were already made on arfc so I'm surprised this hasn't become an issue for the dealership to make this a recall. It's a safety hazard and can cause someone's life. I really hope this gets escalated so we can save someone's life and get a refund for replacing this computer chip module that's cost 1500 dollars. I spoke to the Acura complaint center and the rep said if they get more complaints like this it will lead into a recall and we would get a refund. It's ridiculous that this hasn't already become a recall due to it being a safety hazard.
- Tacoma, WA, USA
- Andover, CT, USA