Acura is not standing by its brand with the known faulty active damper system on certain Acura years/models. Acura refuses to pay claims against its own policy on the tsb released. My vehicle has an issue with the active dampers and all 4 struts need replacing at a cost of about $4000. Acura will not help me stating the extended warranty expired May 8, 2017. However they include verbiage of 7 years after purchase regardless of date, my car was originally purchased Feb 2011 well within the 7 year time frame. At any speed going over bumps the car make clunky sounds front and rear and feels boaty, less stable. The condition was happening since winter, 3 of 4 struts are blown. Causing a need for all 4 struts to be replaced. Diagnosed 7/7/2017 because I was not made aware of the extended warranty and figured I'd wait until my next oil change to drive the 20 miles to my Acura dealer. This is a known issue and Acura refuses claims for reimbursement for most people without cause or justification. Acura treats the extended warranty of an Acura oem part knowingly faulty as a favor to customers and not a right to safety.

- North Smithfield, RI, USA