The contact states that he is unable to have a recall 99V248000 repaired without charge. He purchased a used vehicle last week with an outstanding recall, when he took the vehicle to the dealer to have recall repair completed. The manufacturer refused to offer a free remedy. The recall stated that the tie rods would be replaced. The dealer and manufacturer indicated that because there was no damage to the rubber boots the tie rods would not be replaced free of charge. The dealer provided a repair order indicating that the lower control arm was damaged.

- Marquette, MI, USA

Re: NHTSA recall id number: 99V248000 (Sep 13, 1999) I own an 1998 Audi A4 [xxx]. on 03/11/2003 I had the $1,3000 repair of tie rods and front wheel bearing at houston momentum Audi that seemed to be exactly what is described in the recalls consequences. The Audi of America does not show my vehicle among those subject to the recall. When I called them, they could not provide any reasoning, nor could they reconcile their references with the NHTSA recall. I believe, I should be reimbursed by Audi and would appreciate your help in resolving this matter. Sincerely, [xxx]. updated 07/19/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Bellaire, TX, USA

The vehicle developed a severe vibration in the front end. The upper, lower suspension arms and the tie rod ends were replaced. There was a severe oil leakage observed coming from the engine during acceleration. Oil was found in the spark plug cavities and the spark plug wires protective sleeve was brittle due to high engine temperature.

- Cary, NC, USA

I received a recall on my 1998 Audi A-4 for a problem with both front suspension lower control arms. When I took it in the dealer said these were okay, but the upper front suspension control arms were bad, and also the steering tie-rods. When I called Audi that it was the upper not the lower control arms that were bad they said they wouldn't do anything because the recall was for the lower. I took it to an independent repair technitian to confirm, which he did. He also said it was dangerous to drive the car with the tie rods in such bad condition. Repair costs are about $500. Because the upper and lower control arms are both part of the same unit and the car does not have high mileage (59,000 miles) I do not feel it is right for me to have bear this cost.

- Provo, UT, USA

Tie rods failed just as in recall campain, but I was told my car fell 1 month outside of recall date, nothing done.

- Pawtucket, RI, USA

This consumer experienced the same problem as stated in NHTSA recall 99V244000. The tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. It is possible that some tie rod seals may not seal properly. Dealership indicated to the consumer this vehicle was not included in the recall due to VIN. The consumer requested reimbursement.

- Pawtucket, RI, USA

My 1998 Audi A4 tqm has 85K miles onit. I just had all the lower control arms replaced for a second time (first tiem done under recall) becaus eit was creaking and growning. Both tie rodsends and one upper control arm were found to have failed as well. Audi advises these are "wear items" even though the lower control arms wer eoriginally replaced under recall, and have only 45000 miles on them!

- New Fairfield, CT, USA

I just recently purchased my car and I took it to Audi dealership to get an oil changed and found out that passenger tire rod needs to be replaced, and I told the mechanic that, is there any recall on this model?, I was told that there is none.., did my researched and found out that there was a recall on my car (NHTSA campaign id number: 99V248000 ).

- Kent, WA, USA

While turning consumer heard a loud noise coming from the front tie rods, and it was hard to turn the steering wheel. Dealership was notified, but did not resolve the issue.

- Englewood, NJ, USA

I am the owner of a 1998 Audi A4 1.8T car. My complaint is my timing belt gave out on the vehicle at 48,643 mls. The owners manual states that the belt should be good for 90,000 mls. My second comlaint is that the tie rods on the front end. Of the vehicle need to be replaced. These items should not be giving out on a vehicle with such low mileage. I have not received any notices about any recalls.

- Baltimore, MD, USA

Consumer stated that they are still having the same problem with there tie rod failing after dealer repairs.

- New Providence, NJ, USA

NHTSA recall #99V248000 concerning tie rods. This vehicle is outside of recall scope. Consumer has a file with Audi identifying the failure of the tie rods. Moisture/dust particles are getting inside swivel bearing. He is concerned that vehicle was not included which is now on record with Audi. Case #20253198.

- Black Mountain, NC, USA

Recalls 99V248 000/tie rod & 99V131 001/brake booster; both mamufacturer's recalls could not be honored because dealer had no parts. But informed consumer that parts would be available on Oct 15, 1999. Asking NHTSA help in this matter.

- Pleasanton, CA, USA