10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Dec 012014

A4 4-cyl

  • miles
I purchased a vehicle from better way auto sales on 10-31-14. After 2 weeks of driving, my check engine light came on. My odometer was also going up pretty fast, went from 89,000 miles to 93,000 miles in less than a month. My brake light was also on permanently even when I wasn't pressing the brakes. I bought it to a mechanic & he gave me a list of issues that was wrong with the car. I called the dealership where I purchased the vehicle from to make a appointment to bring my car in to get fixed. They gave me an appointment weeks from when I called. After having my car for a few days, they called saying my dealership warranty has expired so they can't fix it. I'm 100% sure I didn't drive 4,000 miles in 3 weeks. The dealership warranty expires after 90 days or 3,000 miles which ever one comes first. I also purchased a extended warranty which the dealership said my extended warranty don't cover the parts needed. The labor of everything is expensive that they want me to pay out of pocket. I suspect that there's some odometer fraud going on or some type of scam. I also feel as though the issues with the car should've been fixed before selling. They claim there was a safety inspection done on car but aren't brakes included in inspection? I have little knowledge when it come to things of this nature but I do suspect something wrong is going on with better way auto sales.

- North Haven , CT, USA