2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,875 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Audi of America acknowledged on 2015 that 126,000 vehicles present excessive oil consumption. My vehicle was taken to Audi of san juan, puerto rico on May 16, 2017 where various repairs were performed. Dealer indicated that oil service needed to be done prior to start oil consumption test phase 1(PCV valve) which I authorized. After this, low oil light turned on within less than 900 miles. On June 5th, 2017 the vehicle was taken back to the dealer to perform phase 2 of the oil consumption test. Dealer documented that the vehicle consumed 1.08 qt in 1,000 miles. However, dealer informed me that my vehicle could not be repair due to TD1 flagging by Audi of America. I asked the service advisor that I wanted to discuss the issue with the service manager. I pointed out that "Audi of America" defines warranty as follows "a guarantee that the manufacturer will replace any component that fails as a result of manufacturer's defect in material or workmanship". Audi of America is aware that there is a manufacturer's failure regarding the piston rings, nevertheless is looking into any excuse to not honor what was agreed in the oil consumption settlement. Per 13-cv-02529-mmm-vbk "the service adjustment was not performed as a result of engine damage due to abuse, alteration or modification, a collision or crash, vandalism and/or other impact.' The problem with the vehicle came since it rolled out of Audi's manufacturing facility and vehicles modifications are not the root cause of this issue. Audi performed the vehicle modifications in one of their partner facilities (garage europa) as part of a sales promotion at the time it was first purchased.
- Cidra, PR, USA
The timing chain tensionor failed with no warning causing catastrophic engine failure. Audivw is aware of the issue and refuse to issue a recall on the part they have redesigned more than 4 times. Repair cost is $10-12,000 when it fails. Replacing the defective part would cost $700.
- Milford, NH, USA
This vehicle when I start in the morning feels like something is rubbing on the wheels. It maybe the wheel bearings. Also just like the other Audi owners have said this car consumes at least a quart of oil every 800 to a 1000 miles or so. I decided on this vehicle based on reputation, I've had it a year and I'm not happy. I thought this was normal. But I see its not. Please help.
- Deltona, FL, USA
March 21 my low oil light came on, as it has every couple of months from the day I bought my car. Audi always told me this was normal. I would go to the dealer every couple of months when the light came on and get a quart poured in. I've never had another issue with the car and I have serviced it perfectly at the dealership. About a month ago I got notice of the class action lawsuit for my car and it's overconsumption of oil. On March 21st when I had more oil added, we made an appointment for the oil oversconsumption problem to be fixed. That night at midnight. I started my car. Drove about a block to an intersection. Stopped at the light. And the car stopped. The timing chain broke and the engine is destroyed. A timing chain should never break. I am lucky I was not driving on the freeway when the engine failed. The oil overconsumption could definitely lead to the timing chain breaking. Audi refuses to admit this even though it is documented. There is a documented manufacturer defect in my engine for the 2011 A5S, but they refuse to cover the engine replacement. It is their fault. I was sitting on a time bomb and Audi was fully aware that this could happen and they never checked and never mentioned it to me. Now they expect me to cover the cost of a new engine when it was a manufacturer problem. It clearly states in the class action suit that the defect can lead to complete engine failure. I am over my warranty, but that should not matter. This defect existed from day one. They need to be held responsible.
- Austin, TX, USA
The Audi 2.0T engine is known to have issues with significant oil consumption. During service visits I have mentioned to the Audi dealer that the car burns a quart of oil every 1000-1200 miles. Audi claims that this is part of the engine design in order for it to give better fuel economy. This is clearly not true. I have friends with Audi equipped with the 2.0T engine and they have zero oil consumption. There are multiple online blogs with other Audi owners complaining about this issue. It is clearly something that Audi should be forced to issue a recall to resolve the matter. I happen to won two Audi's with this same 2.0T engine, both have the excessive oil consumption issue.
- Ridgefield, CT, USA
- Soquel, CA, USA