10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While I was driving, my car started to slow down and eventually stopped in the middle of the road. There were no warning sensors or indicators on the car. II then started to see smoke coming from my hood and decided to turn off the car and get out to inspect. On the right front side, I saw a fire under the car. The fire department was called and they put out the fire. They suspected an electrical issue, however it has yet to be confirmed. I contacted the dealership and they said they do not handle repairs of that sort. Insurance sent out an estimator for the damage. The car will be sent to a mechanic to diagnose the issue.
- Hayward, CA, USA
This vehicle had a recall, and a new engine was put into it and ever since the new engine was put in, the vehicle has had numerous problems and electrical failures. Now the new engine, with less than 50K is burning oil and no one can tell me why. This is by far the worst vehicle I have ever owned. The minute the car was purchased off of the lease, I feel like the car has just fallen apart.
- Naples, FL, USA
The contact owns a 2012 Audi A5. While operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the water pump was faulty. The vehicle was not repaired. The manufacturer and Audi of shrewsbury (780 boston turnpike, shrewsbury, MA) were notified of the failure, but no assistance was offered. The failure mileage was 115,000.
- Raynham, MA, USA
Please see following documents regarding an issue with this car and its engine. I have also filled a complaint with the ftc #978949978
- Minnetrista, MN, USA
Audi along with Volkswagen, equipped with the 2.0L engine has one of the highest watet pump failure rate. I have conducted some research and there is numerous accounts in blogs/vlogs and youtube of individuals giving personal statement on their "water pump" misfortune. I personally own a Audi A5 with 54,000 miles and I'm just one of thousands of statistics that have gone through the "water pump" trauma. I have crossed referenced several recall websites and according to Audi and Volkswagen recalls towards these pumps have never been issued. Now that is scary!!! about a year and half ago while my Audi was still under warranty I noticed coolant lost, the Audi dealership topped it of and send me on my way. A second time while still under warranty I visited Audi dealership and expressed my conserns with low coolant level and once again it was topped off, I was given a mediocre answer, I was respectful called "sr" and drove off. So from time to time I would add coolant and thought nothing of it. Summer of 2017 is when I was driving home after a day of hiking when I notice a lost of cool air, my A/C quit working and my temperature gauge was past the midpoint level. At this point I was seconds way from home so I was reliefed.turned out the pump gave out, my cooling fluid had evaporated and my warning light never came on. Perhaps Audi dealership did not see traces of coolant at the first visit and second inspection. Perhaps the dealership was not aware of these faulty pumps or perhaps I neglected to play the mechanic/service personal/professional. However according to Audi a sb service bulletin released on July 11, 2013 states as follows "coolant leak at connection of water pump and hose leading to the heater core", attached is the bulletin. I would greatly appreciate you guys looking into this matter. Thank you miguel 😊
- Moreno Valley, CA, USA
- Winter Haven, FL, USA