10.0
really awful- Typical Repair Cost:
- $6,000
- Average Mileage:
- 69,000 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- no resolution has taken place by the dealer of manufacturer (1 reports)
- replace engine (1 reports)
Major Engine Failure, 2014 A5 With At 60,000 Miles.
I purchased a 2014 AUDI A5 from Audi Warwick located in Warwick, Rhode Island. At time of purchase the car had 44,500. At 60,366 miles major engine failure. It my understanding the failure was contributed to a multitude of problems. (1) Excessive oil consumption, timing chain / tensioner chain failure which resulted in a complete loss of compression in cylinder (1) cylinder 2 & 3 had compression lost of 10% each.
My interaction with Audi Of America, I never received a returned phone call. I called the buying dealer and was told “There’s nothing we can do†- Total repair cost was approximately $6,000.
When the Water Pump needed to be replaced I called Penske Automotive Group, which owns Audi Of Warwick. It was then I received a response. The purchasing dealer agreed to replace to water pump. While I’m greatful Audi Of Warwick agreed to replaced the water pump. It appeared the conversation was more about giving the dealership positive feedback relative to a forthcoming feedback form.
During my conversation with Penske Automotive Group, I brought up the subject matter of the engine failure. At the time I was told I’d receive a response from the area VP within 48 hours. That was over a month ago. I did finally receive an email from this individual “only†after posting a review on Yelp.
Will update either way how the situation resolves itself.
- audi2014a5, Methuen, MA., US
Oil consumption; just started with A5 needing a quart of oil before the next oil change, then quickly started getting worse. I kept going to the dealer, they kept saying it’s normal here is your free quart of oil. It got to be a quart for every other tank of gas when I said again is this a problem. Finally the dealer suggested a test. Failed both. Need a new engine because I waited to long. The whole process of 1 quart between oil changes to 1 quart every other tank of gas, to engine failure took only 6 months.
- Felix S., Chaddsford, US