Driving straight, about 60 mph on a two lane road, far removed from any other vehicles, my sunroof/moonroof glass exploded. There was no previous visible damage that I was aware of. No other vehicles around to have 'kicked up' a rock or stone. Exploded without warning.

- Roseville, CA, USA

While driving on a straight, flat section of I-95 in Florida at 70mph, my 2 year old 2018 Audi A5 cabrio's driver's side sun visor suddenly broke off at its base and landed with force on my steering wheel. I'd moved the visor into the up position, flush with the frame, and in doing so, the visor broke off at the base. I had not, nor had I ever, moved the visor with a lot of force. Even when the car was new, the visor had always been too tight, too short, and difficult to move. The resultant distraction of a heavy visor dropping onto my steering wheel caused me to swerve at 70mph. Fortunately traffic was light that day and no accident occurred. Due to a design flaw, the visor can't swing on its support bar as it should. After it broke off, I had to use vise grips to make it swing at all. I then tried lubricating the support bar inside the visor with wd-40, which did not help. Had I tried to reattach the visor with glue, the torque on the support bar caused by the visor's inability to swing freely on its axis suggests that it would instantly break off at the base again. The passenger side visor has not fallen off yet, but the same design will cause that to happen eventually. This vehicle had a 4 year/50K mile warranty, but I had just exceeded the mileage limit so it was no longer warranted. I notified both my Audi dealer and Audi usa about this safety issue. Audi usa says that they will not issue a service advisory or recall, and will not cover the present and future damage to both visors. Despite the sun visors being necessary safety equipment - especially in Florida - Audi denies any culpability for this problem. There are many anecdotes online of this same problem from other drivers of this same year/make/model/interior color, and it is not unique to my vehicle. More specifically all the other incidents are happening to Audi with dark gray visors like mine.

- Viera, FL, USA

I was driving my new 2018 Audi A5 cabriolet (approx. 4500 miles) on a local road. The driver side sun visor was in the 'down' position when driving this morning headed into the rising sun. As the sun shifted from in front of me to my left side, I released the sun visor from the clip and moved it to the left side to block the sun. The arm of the sun visor, attached to the car just above the windshield, broke away from that attachment and fell into my lap (see attached photo P3110021). This left me with no protection from the intense sunlight, blinding me as the car turned to the left with the sun now in my eyes. This is the second time this has happened, the first time at about 1500 miles on a new vehicle (which was eventually repaired by the dealer, under warranty ' see attached 'scan_001'). both times, the sun visor broke away from the vehicle (see attached photo P3110020) while turning it to protect from sunlight on the left side of the vehicle. The passenger side sun visor also broke in the same manner (while moving it to protect from sun light on the right side) at about 2000 miles, and was repaired under warranty at the same time as the first driver side sun visor (same attachment referred to above). I consider this a safety issue because a) if headed into the sun, this immediately removes the sun blocking protection and could result in sudden blindness on the road ahead, and B) not having use of the sun visor could also impair vision while driving in a sunny environment, even if using sunglasses.

- Spring Run, PA, USA