Tie rods, ball joints, and upper control arms all failed, resulting in damage to axle causing failure of vehicle in traffic and requiring axle replacement (in addition to replacement of upper control arms, ball joints, and tie rods). Dealer says none of damage or repairs covered by any recall.

- Greensboro, NC, USA

I recently brought our 1999 Audi A-6 in for a recall related to inspection of the front suspension lower control arms to see if the boots were degraded. One was and it was replaced. The surprise came when I was told they found another problem not covered by a recall or warranty - that is the left tie rod required replacement. Doing research I found that recalls 99V248000 and 00V414000 required inspection of the tie rod seals. For some reason, my car was not covered by the recall - this is what I was told. Further, I have seen in this web site complaints from other owners of 99 A-6S re the same problem. And I heard one person in my dealers service dept. Waiting room griping about this problem too. I believe that all 1999 Audi A-6S should be recalled for inspection of this problem. At the very least, you should be opening an investigation - this is a potentially dangerous problem - just like your recent recall of Dodge SUVS and trucks. Furthermore, those of us who have paid severely hundred dollars to have this potentially dangerous problem fixed should be reimbursed.

- Unionville, CT, USA

I need some assistance regarding Audi, the automotive company, and I do not know to whom to turn to. Audi acknowledged a problem with its 1999 Audi A6 automobile. However, they do not want to be held responsible for it. Please see my letter below to get a full understanding of the situation. Possibly you can assist me in this matter. My personal E-mail address is [xxx] July 8, 2004 Audi of America, Inc. Attn: Customer relations 3499 West hamlin road mail step 2 West rochester hill, mi 48309 reimbursement of repairs under recall dear sirs: I am writing to you in regard to your worldwide recall as discussed in the attached wall street journal article dated April 29, 2004. As mentioned in the article, Audi is recalling A6 models built between 1997 and 1999 in regard to possible problems with the vehicles rubber boots on the front axles. Unfortunately, both rubber boots on each side of the front axle of my automobile (1999 Audi A6) had to be replaced due to this problem that Audi has discovered and acknowledged as their responsibility. The right front boot of the vehicle was replaced on October 1, 2003, by autobahn service center, Inc. At a cost of two hundred and one dollars and thirty-five cents ($201.35). The left boot was replaced on July 1, 2004, by danbury Audi at a cost of two hundred and ninety one dollars and seventy-seven cents ($291.77). Copies of both invoices are included along with the corresponding credit card receipt for each repair. The total for both of the repairs amounts to four hundred and ninety three dollars and twelve cents ($493.12). Kindly remit a check to me at the address in the letterhead in the amount of four hundred and ninety three dollars and twelve cents ($493.12) to reimburse me for the necessary repairs to my automobile stemming from the Audi acknowledged problems relating to these repairs. Thank you very much for your immediate attention to this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C

- Redding, CT, USA

The front end is too low for parking at the curb, I have had to replace 2 front bumpers... very expensive.

- Lake Oswego, OR, USA