10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,446 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When starting the car, malfunction indicator light (mil) came on. No odd noises or smells, and the engine was running smooth. The trouble code displayed was 00196A. Drove the car to an Audi dealer and they diagnosed the problem as "faulty transmission cooling valve N509, coolant is getting into connector causing an open circuit fault". the dealer stated that this a known problem (technical service bulletin #2033806/9) that sometimes renders the vehicle inoperable, and will possibly be covered for an extended period beyond the warranty. Repairs costed $900+. I'm concerned that if this reoccurs, it could cause the vehicle to shut off in an unsafe manner.
- Highland, CA, USA
While the car is in motion my car will sometime stop and say breaking engaged while the car is moving. This has happened to me three times. The car will stop in traffic, the windows will roll completely up, the sunroof will close and the radio will turn completely down. No one is walking near my car at the time. This will happen in the process of me driving in the middle of the road. I'm checking to see if there's any recalls or has anyone else experiencing the same issues with their Audi
- Capitol Heights, MD, USA
Audi A7 in drive, completely stopped with only the brake pressed will jerk violently forward 2-3 feet. First time this happened, I thought I was rear ended. This is a serious safety issue that happens often. Also, while driving, an audible alarm will go off in the car with the hazards rapidly flashing for no reason. There are no warning lights going off on the dash other that the hazard signals. This will last for 5 minutes with the audible alarm and another 5 with just the hazards rapidly going off. I had my girlfriend record a video of it this morning which I can provide.
- Wappingers Falls, NY, USA
While rolling to a stop at a left hand turn signal automatic gas saver feature turned vehicle off or defaulted prior to the vehicle coming to a complete halt. Automatic gas saver feature turns engine off at a stop to save idling emissions and fuel consumption. Vehicle froze, brakes were hard, steering locked and car very slowly rolled into vehicle in front. Air bags did not deploy possibly because vehicle was completely off. This happened three times in 22,000 miles only when the automatic gas saver feature is on. The first time no fault message/code was noted due to panic. The second and third times a fault code/message displayed on the dash stating "key not recognized". this could or could not be related. Batteries in key fob are strong/functional.
- Anaheim, CA, USA
While attempting to parallel park, the car jumped without warning and crashed into a brand new hearse in front of a mortuary. Applied the gas pedal once with no response, applied again with a surprise surge of the car and crashed into the hearse causing extensive damage to both vehicles. I have made at least 3 inquiries of the dealer since owning the car concerning the surging. I was given three different answers, ranging from using both feet (brake and gas), faulty rug design, and something to do with the computer/electric system. As I am not an electrician, I didn't understand the reasons. I feel this car is a potential terrible accident to happen and am, frankly, afraid for my lady and myself to drive the car, as much as we really like it. I am convinced that the accident is not the driver's fault, but rests solely with a defect, or bad design, in the system that causes intermittent surging with this car. I would like absolution from insurance liability in this accident, as I don't feel the accident could be avoided due to the intermittent problem with surging.
- Salinas, CA, USA
In summary, in December, 2013, the referenced 2013 Audi A7 received a diagnosis for malfunctioning homelink, malfunctioning electric seat belt tensioner (Audi pre-sense), navigation system errors and related items. On May 12, 2014 the vehicle was dropped off at Audi orland park, Illinois, for such repairs. On May 19, 2014, upon information and belief, homelink electronic module had been replaced. However, upon replacement, a new, systemic problem arose, that is, replacement of the 5F module became required due to risks the 5F module will fail upon reprogramming. As of May 19, 2014, despite replacement of homelink electronic module, no repair had been accomplished. A particularly troubling matter is that the 5F module required programming which, in the past, had caused 5F module failures in other Audi vehicles. Thus, one apparently minor failure (in this case, homelink) can lead to systemic failure in various Audi models. A systemic failure due to 5F module defective design and defective programming is unsafe and legally unacceptable.
- Monee, IL, USA
- Beaufort, SC, USA