7.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,225 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Each time I use cruise control and completely out of the blue, the car will suddenly slow down and an indicator lane light will come on. I never use the lane assist so that is not the problem - I checked that first. Hands are on the wheel, attention is fully on the road and there is no driver error. I will be cruising along and the car suddenly (very suddenly!) will slow down - almost as if the engine was shutting down. I'm no longer using cruise control because of the potential danger. In addition to this issue, the virtual cockpit will go black and never works consistently I.e. the bluetooth connection and apple car play. I've spoken to my dealership and they said to call Audi connect. Still no solution as to why the problem happens. Very frustrating.
- Hammond, LA, USA
2019 Audi A7: At a stoplight, or stop sign, where there is even the slightest incline, after my 2019 Audi A7 has come to a complete stop, and the engine shuts off, when I remove my foot from the brake to engage the gas pedal, the engine does not engage immediately and the car shoots/rolls backwards. The rollback is significant enough that the rear camera turns on. Because of the lapse in time before the engine engages again, I have no control over the vehicle when this happens and am unable to keep it from shooting backwards I've spoken to my sales representative and Audi's customer service, and have had the vehicle looked at by technicians at both the fairfield and danbury Connecticut Audi locations, and have not been given a solution to the problem. In fact, I have been told on several occasions, and have saved voicemails from Audi service, that all their vehicles are doing this because of the double-clutch, that it is "completely normal, " and that I would just have to adjust my driving. Because I have no control over the car when it does this, and Audi is not resolving the issue for me, this is going to leave me open to liability should the car roll/shoot back into any vehicle stopped behind me, or person who may walk behind my car when I am stopped. I am frightened to drive this car for fear of injuring or killing someone, and haven't driven the car in over a month.
- Fairfield, CT, USA
I got this brand new car. However it has major defects pertaining to drive shift, auto shut, sensors, speedometer and the virtual cockpit. I was driving on freeway 5 South bound when I shift the gear from "D" to "S" and it went into neutral and it lost power. There were cars behind me who were honking and scared for my life. The car was a brand new when I got it, I got the car on 11/29/2019. On I drove it for only three weeks before I starting to have issues with the virtual cockpit where it blacks out. The speedometer blacks out completely and I wouldn't even know the speed of my car. Upon this issues and the other related issues related to vitual cockpit I took the car back to dealership. The dealership kept the car for two and returned the car back to me on 1/18/*2019. I started experiencing issues with the auto/shut as when the car get stopped at a signal, it doesn't start and have to restart the car and later I had issue with drive shift going into neutral when I shift it from "D" drive more to "S" sports mode on freeway. Please contact me to get more detail on it.
- Reseda, CA, USA
- Desoto, TX, USA