Steering wheel clicking and accessories and functions not working along with airbag (malfunction) light illuminated on 2018 Audi Q3 with 66,000 miles.

- Neptune Beach, FL, USA

The contact owns a 2018 Audi Q3. The contact stated while driving approximately 60 MPH, the steering wheel hand activated controls ceased functioning. The contact stated that the air bag warning light was illuminated. The contact was able to control of the vehicle however, the contact was unsure if the air bags would deploy in the event of a crash. The contact stated that the failure was intermittent at first but had become constant with the air bag warning light remaining illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 103,000.

- Sachse, TX, USA

The steering wheel started to make a weird noise while turning the airbag light then came on the steering wheel buttons stopped working. Took the car to dealer and the clock spring was defective non working. This is a safety issue I paid $821.57 to fix this issue out of pocket. My car only has 50 k in mileage and the airbag would have not deployed if I was in an accident. This sounds like a safety issue needing a recall for this vehicle

- Surprise, AZ, USA

noticed a clicking sound in the steering column that was intermittent; after a week, the airbag light lit up and stayed lit... per the manual, contacted Audi immediately for service. Was told it was a "clock spring module" and that it would take a few weeks for the part to come in. I was also told that the airbag would likely not activate in a crash... they could not guarantee it would also not automatically just deploy. It has now been over 2 months and the service department at Audi has told me that they have no idea when that part will be available. additionally, none of the other buttons on the steering column are active now.

- Williamsburg, VA, USA