10.0

really awful
Typical Repair Cost:
$4,000
Average Mileage:
79,800 miles
Total Complaints:
2 complaints

Most common solutions:

  1. rebuild engine (2 reports)
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problem #2

May 142018

Q5 2.0L

  • Automatic transmission
  • 94,950 miles

The Audi dealership in Cherry Hill NJ charged for the diagnostic and never revealed the severity of the problem. They gave my wife a crankshaft sensor repair cost over $3000, without further explanation. Then they let her start and drive the car for a second opinion, knowing that this action will destroy the engine. Now they claim that she refused the repair, which is a blatant lie! After she drove 10mi, the timing chain must have skipped further and the engine is destroyed! Unacceptable treatment by these scumbags.

- Heinz M., Medford, NJ, US

problem #1

Feb 012018

Q5 Premium Plus 2.0L Tfsi

  • Automatic transmission
  • 64,623 miles

Volkswagen and Audi fraudulently sold certain model vehicles knowing that they had a hidden engine defect. In addition, the complaint asserts that VW and Audi knew about the defect, but did not issue a recall or pay for any repairs that occurred outside the warranty period.

- Chobi N., Lav, QC, Canada