10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
8,728 miles

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« Read the previous 20 complaints

problem #27

Jun 182016

Q5 6-cyl

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 12/28/16 updated

- Kamuela, HI, USA

problem #26

Oct 212016

Q5

  • miles
Takata recall: When will these be available" it is extremely disconcerting driving around with a possibly faulty airbag that could kill me if deployed! also there is some recall about my fuel line" seems pretty dangerous and yet it says no remedy available. This isn't helpful.

- Newton, MA, USA

problem #25

Mar 142016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.

- Hicksville, NY, USA

problem #24

Jan 162016

Q5

  • miles
Still driving a car with a hazardous air bag issue. Why hasn't Audi been required to provide a rental until a fix is available? this should have been resolved months ago.

- Lutz, FL, USA

problem #23

Oct 062016

Q5

  • miles
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Parker, CO, USA

problem #22

Sep 232016

Q5

  • miles
Takata recall Audi has not provided a remedy 10 months after the recall. We are driving an unsafe and dangerous vehicle. Audi shall replace the car until fix is completed.

- Houston, TX, USA

problem #21

Sep 162016

Q5

  • 57,500 miles
We received a notice from Audi in April that our vehicle was recalled due to faulty air bags. After further investigation, we learned that the recall was actually announced on February 10, 2016. As of today, September 19, 2016 no remedy had been provided by Audi. When we discussed options with the dealership where we bought the vehicle, Audi boulder, they described the car as a "death trap". their only solution was for us to buy a new car from them. We do not feel safe driving this car until the situation is resolved and will be exploring all options to get this matter resolved.

- Nederland, CO, USA

problem #20

May 192016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nederland, CO, USA

problem #19

Apr 152016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bonita Springsg, FL, USA

problem #18

Apr 192016

Q5

  • miles
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lansdale, PA, USA

problem #17

Feb 012016

Q5

  • miles
Takata recall

- Barboursville, WV, USA

problem #16

Mar 012016

Q5

  • 51,000 miles
Takata recall. The contact owns a 2011 Audi Q5. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Naples, FL, USA

problem #15

Feb 092016

Q5

  • 55,000 miles
Takata recall. Recall date was 2/9/2016. Audi has no resolution at this time and cannot provide a date that the airbag will be replaced.

- Boca Raton, FL, USA

problem #14

Sep 012016

Q5

  • miles
Received a letter in April 2016 from Audi stating that my 2011 Q5 has the takata air bag system and my be deadly if involved in a front end crash. As of this time, there is no recourse and no available parts to fix the automobile as per online chat with Audi on 09/01/2016.

- Arlington, WA, USA

problem #13

May 052016

Q5

  • miles
Takata recall. I have not had my airbag replaced and don't feel comfortable driving my car with a possibly defective airbag. Do you have any information as to when this will be remedied?

- Scottsdale, AZ, USA

problem #12

Apr 252016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bethesda, MD, USA

problem #11

Apr 012016

Q5

  • miles
Takata recall I was notified by my dealership that my Audi Q5 contained faulty airbags that possibly could result in death if activated in an accident. This notification took place five months ago. I would like to know exactly how long I will have to wait for the replacement of these airbags.

- Chalfont, PA, USA

problem #10

Aug 182016

Q5 6-cyl

  • miles
Takata recall. I live in a zone a high risk area with high heat and humidity (Hawaii) for the takata airbag to spontaneously explode or explode as a result of an accident, and Audi has, as of yet, not provided any solution for a loaner car or rental car to address the risk of injury or fatality in driving the 2011 Audi Q5. I have contacted Audi usa and Audi Hawaii, and neither wants to take responsibility or ownership for the problems with the takata airbag recall, and thus far, have offered no solutions....updated 04/20/17

- Kamuela, HI, USA

problem #9

Aug 122016

Q5

  • miles
On Friday Aug. 12 2016, I paid a visit to jim ellis Audi (Audi atlanta) on 5805 peachtree blvd, atlanta, ga 30341. I was looking to purchase a used 2014 SQ5. I currently have a 2011 Q5 2.0T. I was informed due to the takata airbag recall on my vehicle, they were only going to send the vehicle off to auction, because they did not want to be bothered with the recall and the owner jim ellis had directed them to send vehicles with the airbag recall straight to auction without fixing the recalled airbag.

- Buford, GA, USA

problem #8

Aug 012016

Q5

  • 29,560 miles
Takata recall I work for a dealership we sell Audi's I finally have Q5's to sell at a good price to the consumer, however this recall is killing the sale because our parts department can not get replacement parts for the air bag however a Honda dealer a half mile away has done over 30 replacements. How do you get the parts I have gone on line talked to several people and have no clue when we are getting replacement air bags some people say 1 to 3 years and that is not exceptable.

- Carbondale, CO, USA

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