10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,728 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Birmingham, MI, USA
Unresolved engine issue. Recall that they will not fix. Unable to trade in vehicle anywhere because of the active recall. Feel trapped in an unsafe 'family' car.
- Fairbanks, AK, USA
Takata recall - no immediate remedy avail and Audi not offering replacement vehicles even though vehicle is unsafe to drive. I have a 6-month old and do not feel safe driving my vehicle.
- Fairfax, VA, USA
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wind Gap, PA, USA
Takata recall. The contact owns a 2011 Audi Q5. The contact received a notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Copley, OH, USA
After my Q5 has been in the service department 3 times for the same issue broke down on a very busy highway with my small child on board. My Audi advisor told me to try to bring it to the dealer. We did not make it. Car had to be towed. After 2 weeks, I was advised I needed a new engine at the cost of $14,700. This is after it had been fixed several times before for the same issue. Secondly, it has a recall that has been published and Audi's response to me was the recall repair is not available yet. They are however are working with takata to produce replacement parts. So, again they are jeopardizing mine and my families safety. And the oil consumption is ridiculous. No vehicle should use a quart of oil every 1000 miles. This is an unacceptable company and their responses are all scripted.
- Wolfe City, TX, USA
- Vista, CA, USA