10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
8,728 miles

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« Read the previous 20 complaints

problem #7

Apr 182016

Q5 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact stated that the dealer was unable to supply the parts for NHTSA campaign number: 16V078000 (air bags) beyond a reasonable time frame. The dealer indicated that the parts may become available until the first quarter of 2017. The contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The VIN was not available. The contact had not experienced a failure. Updated 09/08/16 updated 12/14/16.

- Vista, CA, USA

problem #6

Apr 152016

Q5

  • miles
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Birmingham, MI, USA

problem #5

Apr 012016

Q5

  • miles
Unresolved engine issue. Recall that they will not fix. Unable to trade in vehicle anywhere because of the active recall. Feel trapped in an unsafe 'family' car.

- Fairbanks, AK, USA

problem #4

May 012016

Q5

  • miles
Takata recall - no immediate remedy avail and Audi not offering replacement vehicles even though vehicle is unsafe to drive. I have a 6-month old and do not feel safe driving my vehicle.

- Fairfax, VA, USA

problem #3

Feb 092016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wind Gap, PA, USA

problem #2

Mar 012016

Q5

  • miles
Takata recall. The contact owns a 2011 Audi Q5. The contact received a notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Copley, OH, USA

problem #1

Mar 282016

Q5

  • miles
After my Q5 has been in the service department 3 times for the same issue broke down on a very busy highway with my small child on board. My Audi advisor told me to try to bring it to the dealer. We did not make it. Car had to be towed. After 2 weeks, I was advised I needed a new engine at the cost of $14,700. This is after it had been fixed several times before for the same issue. Secondly, it has a recall that has been published and Audi's response to me was the recall repair is not available yet. They are however are working with takata to produce replacement parts. So, again they are jeopardizing mine and my families safety. And the oil consumption is ridiculous. No vehicle should use a quart of oil every 1000 miles. This is an unacceptable company and their responses are all scripted.

- Wolfe City, TX, USA