The recalls were not completed and the dealership is charging for recall work.

- Southaven, MS, USA

Coolant pump became blocked in my 3.0 engine vehicle, causing it to overheat. This may be a similar problem to the 2.0 vehicle, for which there have already been 2 recalls. My air conditioner started blowing fuses repeatedly (daily to weekly) last year and the mechanic thinks it may be a related issue.

- Biloxi, MS, USA

My daughter drove her car to Hobby Lobby in Opelika, AL. After being in the store for about 7 minutes they announced over the intercom for the owner of a black audi to come to the front. They told her that her car was on fire. She went outside and black smoke and fire was coming from the hood. A lady had already called 911. While waiting, flames started coming from the bottom of the car. The police arrived and started trying to put the fire out, then firefighters arrived and put the fire out. After the fire was put out, the car kept trying to start itself so they had to locate the battery to disconnect it. Luckily the firefighters were a few stores down and was able to get to it quick. The car is available for inspection and we feel that this is some type of malfunction that we shouldn't be responsible for. A fire is very dangerous and could have hurt or killed my daughter if it had caught fire with her in it and also it catching fire around other cars that put others in danger or if it would have been at night at home under our carport and ended up catching our house on fire! The car has not been inspected by anyone. We didn't have full coverage insurance since I had just changed our policy since where I worked closed down so in the meantime of going from full coverage insurance to liability for a month and a half, this happened. So now we don't really know what to do, as we feel this isn't something we should have to pay for. We feel that Audi should be responsible for this malfunction/defect. No warnings and we have our vehicles maintenanced regularly.

- Alexander City, AL, USA

1. adaptive light not functioning. Warning light flashing for over a year now. " adaptive light defective" symbol flashing. 2. ac/heating fan "squealing" loudly. Began about a month ago.

- Green Bay, WI, USA

Coolant pump became blocked in my 3.0 engine vehicle, meaning at risk for overheating. This may be a similar problem to the 2.0 vehicle, for which there have already been 2 recalls.

- Colorado Springs, CO, USA

No incident has occurred.....yet. This is a recall for the electrical coolant pump. 19N4. Notice received 6/22/18.

- Morro Bay, CA, USA

The contact owned a 2013 Audi Q5. While driving at an unknown speed, smoke was seen under the hood. The contact was not able to coast the vehicle to the side of the road due to heavy traffic on the interstate. The contact was able to exit the vehicle without injuries. The vehicle burst into flames, which were extinguished by the fire department. A police report was filed. There were no warning indicators illuminated. The vehicle was towed to an insurance lot where it was deemed destroyed. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The VIN was included in NHTSA campaign numbers: 17V622000 (electrical system) and 18V229000 (engine and engine cooling). The manufacturer was notified of the failure and opened case number: [xxx]. the approximate failure mileage was 27,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Albany, GA, USA

Auxiliary water pump caught on fire. Car was parked. Noticed smoke coming from under hood. Opened hood and found flames (very small). Was able to put it out without vehicle damage. Towed to dealer and am awaiting results from Audi

- Tukwila, WA, USA

The speakers in the audio system randomly emit a very loud pop! this noise happens even with the volume of the entertainment system all the way down and also happens when radio or any audio is playing. The noise is very startling!

- Watertown, CT, USA