7.8

pretty bad
Typical Repair Cost:
No data
Average Mileage:
79,200 miles
Total Complaints:
13 complaints

Most common solutions:

  1. not sure (10 reports)
  2. replace engine (2 reports)
  3. new engine (1 reports)
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This problem may be covered under warranty. Ask your Audi dealer.

problem #13

Jul 292020

Q5 2.0L

  • Automatic transmission
  • 80,000 miles

Excessive oil consumption, and validated as part of Audi's two part consumption test. Need to replace pistons and piston seals, estimate is over $10k.

Car at 100,000 miles, has been meticulously maintained. Replaced oil every 5K miles vs. manufacturer's standard protocol of 10,000 miles. Have been excessively been burning oil since car hit 80,000 miles. Completely unacceptable. Car may as well be totaled, even the dealer says I should not bother repairing. This is a known problem and Audi continues to turn an eye and embrace unethical practices.

- Christine M., Seattle, WA, US

problem #12

Sep 012022

Q5 2.0L

  • Automatic transmission
  • 121,262 miles

I fill oil one quart every 300miles. That make me mind a lot.

- H L., Concord, NC, US

problem #11

Aug 022022

Q5

  • Automatic transmission
  • 130,000 miles

I'm pretty sure the coverage for this problem falls under the class action lawsuit Jeni Rieger v Volkswagen Group Of America, Inc., et al. that was filed last year. I keep calling my Audi Dealership where I bought the car for weeks and they won't call me back. Did this lawsuit ever get settled? Is there a recall? This last August my Audi suddenly needed oil, then each month it kept needing quart of oil despite I only drive it under 20 miles all month long.

So then end of October my check engine light came on and at the same time the oil light was on, so... I have been calling the dealership where I bought it and had all the servicing done there and can't reach a human to get my car worked on and it is the closest dealership (A 7 hour drive away), and so I have made it to the city - to the dealership to try to drop it off in person, and I was about to deliver it just now, still not having spoken to any live people and they won't return my calls, so I did a quick google search and found this website and wonder if there has been a recall and/or has this lawsuit been settled and that's why my dealership hasn't called me back? Any advice?

- audilvr, Escalante, US

problem #10

Dec 032019

Q5 LX 2.0L

  • Automatic transmission
  • 75,200 miles

How can a $43000 auto need a new engine when it has been properly serviced and maintain with regular synthetic oil changes? This is the worst car problem I have ever had!!! 75,000 miles, and in perfect condition otherwise!!!

- Juan M., Harvey, US

problem #9

Jan 012021

Q5 2.0L

  • Automatic transmission
  • 76,000 miles

I purchased a 2013 Audi Q5 2.0L a little over four years ago. It had 34,000 miles on it when I bought it and I loved the car up until January of this year. My oil light came on in December so I took it to Audi and they said I needed to replace my timing chain which cost over $1,000 (what I didn't know is that this had nothing to do with the oil consumption). This problem occurred around 75,000 miles.

Within a month the light came on again and they added a quart of oil to it. Two weeks later the oil light came on again. So far I have taken the car in three times for this issue and all they have done is add more oil and told me to come back if the light came on again (something to do with "flushing" out the carbon?). I was told the next step would be to replace the pistons and rings. After looking up the issue I found that a lot of other people are having the same issues.

- Michelle O., Wilmington, US

problem #8

Sep 122018

Q5 Premium 2.0t

  • Automatic transmission
  • 92,000 miles

I have to add 1 quart of oil every 600 miles. The worst car I ever own. I done with Audi or VW.

- Hoang L., Centreville, VA, US

problem #7

Oct 012018

Q5 Premium Plus 2.0L Turbo

  • Automatic transmission
  • 125,000 miles

Every time my car needs gas which is about every 450 -500 miles, I get a notification on my car that tells me that I need to add a quart of oil. I commute about 17 miles each way to work so this usually happens to me every 10-14 days. Super annoying.

The dealership will add the oil for me for free but I do not always take this option because they are not conveniently located. The dealership says it's normal. I didn't know that a $50,000 vehicle would have $10,000 vehicle problems. I've owned a Nissan, Daewoo, Acura and I've never had these issues. So it's not normal.

I would never purchase an Audi ever again nor would I recommend the brand to anyone. I took the car into the dealership and I'm told there's no leak and they don't see any issues. I'm so frustrated as I have finished paying for my car and would like to be car note free for a few years. Audi's are not worth the money. I'm going Lexus next time. Luxury without the luxury maintenance cost.

- Jeanna F., Violet, LA, US

problem #6

May 242018

Q5

  • Automatic transmission
  • 58,000 miles

Since May, we have gone back to the dealership 3 times to add oil. Service is not due for a while, but they cannot explain what is causing the problem. Offered to do a test that would cost $150. for the first part and then we may be responsible for parts and part 2 of the test. Warranty runs out soon. They offered to keep the car to run up the mileage to add 700 miles on the car by the time warranty would expire. We did not want to leave the car that long, so we drove it home and will just continue to add oil when the light comes on. Dealer's been great and have not charged us for the oil added, but it's a real pain!!

- Dan B., Hammonton, NJ, US

problem #5

Jun 072016

Q5 TDI 2.0L

  • Automatic transmission
  • 43,496 miles

It is extremely ridiculous for an 2013 Audi Q5 SUV to burn so much oil and smoke. Had the vehicle at the dealership and they told me it's normal. It feels like driving an old cheap vehicle. In addition there are so many rattles in this vehicle is unbelievable. Build quality extremely poor.

- reecebr, Cape Town, South Africa

problem #4

Jul 022017

Q5 T2.0 Premium Plus

  • Automatic transmission
  • 88,200 miles

Just like others, my car burns excess oil. I have to add more 1 quart of full synthetic oil every 1000 miles. or 1/2 every 500 miles very bad, hate it!!.

- sonu222, kino, MD, US

problem #3

Dec 022016

Q5 Premium 2.0L T

  • Automatic transmission
  • 99,500 miles

My car started to need oil in November 2016. I added oil as soon as the engine light came on. then the next week I needed oil again so I added two quarts of oil. Then two weeks later the oil light came on again and I put another quart in. I felt that this was very unusual so I called the dealer for an appointment and took it in on December 13th. They called me the next day and told me that I needed a new engine. I have a hairline crack on the engine block and its leaking oil through the tail pipe. I just had my 2013 Q5 in for service in Sept 2016 and had to have the water pump replaced and I got a oil change. I have owned other luxury brand vehicles: 2007 Lincoln MKX, 2001 Lexus LX 470, and I have driven each of them over 150k miles and have never needed an engine. This is not right that a 2013 Audi Q5 with under 100k miles needs an engine. I have spent a small fortune to maintain the car only to have to get a engine, its not right. I see there was a class action suit with other Audi models that have a similar engine to mine. I wonder if this is the same problem in the class action suit and I have a defective engine. I'm going to look into it, this is not right to spent so much money on a brand and then have engine failure.

- Kim S., Old Bridge, NJ, US

problem #2

Oct 022015

Q5 Premium 2.0t

  • Automatic transmission
  • 24,489 miles

Audi dealer knew this was an existing problem, kept the car for almost 2 weeks and told me "we" would monitor it together. I have returned twice in less than 5K to have oil added to the car. Since the original check/test each time they keep telling me it isn't an issue. No $45,000 car should consume a quart of oil ever three months for a car with less than 25,000 miles.

- Mark S., Alexandria, VA, US

problem #1

May 112015

Q5 Premium Plus 2.0t

  • Automatic transmission
  • 16,300 miles

I'm not going to purchase Audi again. It's WORST CAR EVER.

- Young J., Palisades Park, NJ, US