7.0
pretty bad- Typical Repair Cost:
- $2,400
- Average Mileage:
- 90,350 miles
- Total Complaints:
- 14 complaints
Most common solutions:
- not sure (13 reports)
- piston soak (1 reports)
Did not know, add a quart every 1K miles have used Lucas Oil stabilizer at the recommendation of the shop, still no help.
- Chris N., Milwaukee, WI, US
We purchased our Q5 in October of 2021, and shortly after that is when we noticed the oil warning light was coming on often. It varied a little, but the oil consumption was excessive!!! (1 quart every 100-300 miles) I looked online and read posts, watched videos, trying to find out the cause of this condition. I finally came upon this wonderful video which some gentleman posted about soaking the pistons to free the sticky rings causing the car to consume excessive amounts of oil!! I decided to try it out to see for myself if it would fix the problem?? It worked like magic!!!!!!!!!!!!!!!!!! Since soaking all four pistons, my excessive oil consumption issue has completely disappeared, and I am thrilled with how easy and cheap it was to fix this issue! I love this car, and hope by this testimony I shared on car complaints many people who are in this same position, will be able to resolve their excessive oil consumption problems as well.
Update from Jan 10, 2024 I used the video that I have posted below to help guide me through the process of soaking the pistons on my 2015 Audi Q5 2.0l turbo. After completing this soak, I also ran the car hard by using the manual shift mode, trying to keep the engine in the 3k-3500rpm range for about 15-20 minute while driving the car. I have heard many people online suggest periodically running in manual mode at that higher rpms for a short period of time to keep the rings loose and working properly. I hope this link will assist you in fixing your excessive oil burning issue as well as it did mine!!! :) I am over 1000 miles since this process, and I have not seen the level move, similar to what he shows in this video!! https://www.youtube.com/watch?v=bTEwZgXhzRs
- Bryan B., Columbus, US
Usually change oil every 3000 miles since I purchased it used in December 2020 with approximately 60,000 miles. Oil was changed at roughly 87,000 miles returned home from an out-of-town trip & low oil light came on. Top it off & light went away. Prior to that the oil light came on after my 84000 mile oil change service.
Would like to see this issue resolved by Audi as I've only had the car three years & it has less than 100,000 miles.
- Barron N., District Heights, MD, US
We purchased a 2015 Audi 2.0T with around 60K miles on it. From the get go, she has had to add oil every 500 miles. Lately it has been closer to 300 miles. This thing burns oil like nobody's business. It is at the most royal pain in the ass ever. To make matters worse, she cannot top the oil off herself, because it is impossible to reset the oil indicator light without the dealership doing it via insurance. She has to drive 30 minutes to the nearest Audi Dealership in Greensboro, NC in order to have it taken care of. This has been going on as a pure constant in her life since the day she got the car from us. What a complete regret! The latest information we have received is that this is a KNOWN problem with the piston rings by Audi and costs anywhere from 10-12K to fix! So, their absolutely UNACCEPTABLE answer to this problem is to offer "free" oil top offs whenever needed. The time and pain in the ass factor is incalculable.
This MUST be a recall by Audi. To continue to ask owners to take the car to the dealership every 300-500 miles is absolutely absurd and not an acceptable answer to the problem. The whole thing needs to be recalled and fixed on Audi's dime. Period.
- Nelle P., Greenville, SC, US
Excessive oil consumption. Oil lights comes up at around 1k plus miles..and my car is only 89k miles.
- John B., Clarksville, US
2015 Audi Q5. Have to put a quart of oil in every week and a half. Still Audi incompetence and failure. Ongoing lawsuit, but doesn't help me unless they settle it and extend my warranty and full fix the problem. What mess.
- Phillip H., Dallas, TX, US
The service center claimed the spark plugs overheated due to the excess oil and then broke causing scratching the walls of the cylinder adding to the excess oil problem - and the only way to fix it was to spend $16K and get a new engine! The fact that they had a know engine oil issue for cars made up to 2011 made no difference since the VIN of this car is not on their list!
- Anirudha M., Allen, TX, US
Once my 2015 Audi Q5 hit 90,000 miles, the "Add Oil" light would come on every month or so. I've owned it since it was new, and never had this issue between oil changes previously.
I took it to local Euro Car Repair Shop as it was out of warranty, and nearest Audi dealership is 50 miles away. They told me it is a normal issue with Audi's that are close to 100K mileage. I'm currently adding a quart every 6 weeks or so.
That is ridiculous! Any suggestions or repair ideas? Thanks!
- rblyth, Santa Fe, US
Car started misfiring, so I did complete tune up but the problem persisted and I decided to make a trip to the nearest Audi dealer who immediately told me that the problem has everything to do with the engine, and since tune up was done and the problem hasn't been resolved then I will definitely need a new engine that will cost me around $11000! Without even running a diagnostic.
- Sofia E., Brooklyn, US
Uses almost 2 quarts of synthetic oil, 5/40, per thousand miles when city driving.
- Paul F., Mobile, US
I have been dealing with an oil consumption issue on my 2015 Audi Q5 for a good part of this year. I service my vehicle regularly and oil consumption had never been an issue until the engine light came on in March. I live in FL during the winter months so I took the vehicle to Audi of Melbourne on March 12, 2020, odometer reading 75,755. At that time, they completed Part 1 of an oil consumption test and informed me to return the vehicle if the engine light came on or I drove 1,000 miles. Because of the coronavirus, I returned to KY and the second part of the test was completed by Audi of Lexington on March 31, 2020, odometer reading 76,920. I was informed that the vehicle PASSED the oil consumption test (no report provided) based on the parameters established by Audi USA.
I continued to monitor the oil level, adding when nearing the minimum level. Realizing that oil consumption was worsening, I contacted Audi of Lexington and scheduled a second oil consumption test. Part 1 of that test occurred on June 23, 2020, odometer reading 77,793. I was told to drive the vehicle until the engine light came on or I had driven 700 miles. Audi of Lexington completed Part 2 of the test on July 21, 2020, odometer reading 78,534, and again the vehicle PASSED within Audi USA parameters. I believe the oil consumption was .49 quarts.
I purchased the Certified Pre-Owned vehicle from Audi of Lexington on April 18, 2015 and absolutely love most everything about the vehicle. The CPO warranty is set to expire on August 23, 2020 and I fear the engine will fail sometime before or after that date. I know there is a serious oil burn issue that I had never experienced on any other vehicle owned during my lifetime and while acceptable to Audi USA, it is not acceptable to me. While the owner’s manual mentions minor oil consumption, ½ quart per 600 miles, I was not disclosed that issue prior to purchasing the vehicle. I expect better from an expensive luxury vehicle that is well maintained and in excellent condition other than oil consumption.
THE ABOVE INFORMATION WAS SENT TO AUDI OF AMERICA, LLC IN A LETTER FORMAT DATED JULY 23, 2020. I REQUESTED THAT PROPER REPAIRS BE MADE BY AN AUDI DEALER AND COVERED UNDER THE CPO WARRANTY. AUDI OF AMERICA HAS NOT RESPONDED.
- lelhutch, Georgetown, US
Oil burning issue lead to engine damaged.
Car is parked in the Garage. Engine light flashes on/off when we start the car. I am scared to drive.
Looking for solution from Audi or money to repair from any law suite settelement.
Please advise. Thank you.
- darochrk, Brampton, ON, Canada
I purchased a new 2015 Audi Q5 in 2015 and purchased a 100,000 mile warranty and extended service which was always done at the dealership. The check engine light came on several times and I had to add about a quart of oil between oil changes. They did an oil test at about 117,000 and they said it wasn’t bad enough to do under the warranty. I did my own calculation by checking the odometer when adding multiple quarts of oil and it was worse than they claimed. I complained to the dealer and Audi America and they stonewalled me. The lemon law did not apply because technically the warranty had expired. I just traded it in because the issue got worse and worse and I thought I might lose the engine. Never again.
- Steven F., Syracuse, US
I purchased the car certified used. From the day I got it the car has compulsively burned oil. It was still under warranty and I took it to Princeton Audi who stated that the car had no leak and that Audi engines burned a lot of oil. I accepted that answer until I read about the class action suit online.
I was surprised, when I put my Vin number on the website it stated that my car was not included because the suit only included Q5 s up to the year 2014. My car is a 2015
- Rosalie H., Wilmington, US