10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In short my front right brake caliper failed. To be clear, brake fluid seeped out of the main 2 halves of the caliper. After some investigation there appears to be a recall on this issue on 2017 models and newer but not on my 2016. Per my mechanic this failure is rare and unusual and could have been catastrophic. The brake light warning did come on, but the amount of fluid that seeped was significant in that even 1 day after my light came on and driving a short distance to the shop, almost all of my brake fluid had seeped out.
- Peachtree Corners, GA, USA
Vehicle brake pads and rotors completely worn out after driving the car for less than 20K miles. When questioned the dealer, the simple reason they gave us rust. When asked, where the rust is coming from - there was no answer. This is the first time in my life, where I have to replaces rotors and break pads, for vehicle which has less than 20K miles. The vehicle was regularly commuted 15 miles every day.
- Canton, MI, USA
I have a 2016 Audi Q5 and recently was involved in a serious single-car accident. I was parking my car and moved my foot to brake when the car surged forward over a couple of boulders through the trees flipping once and rolling down an embankment. I, miraculously, came out of the incident unscathed. Three weeks earlier my brother-in-law borrowed my car and said I should have the car checked because it surged forward on him on three different occasions when he went to brake. I dismissed his comments, thinking he was not used to my car. Turns out there may have been a connection to both of our experiences and a serious safety issue with the car. I have contacted Audi corporate, but wanted to register this incident.
- Rockport, MA, USA
- Malvern, PA, USA