6.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front brakes appear to squeak loudly after initiation with moisture; more seriously there is considerable locking/sliding of the brakes when attempting to stop on snow and ice -- at a more dangerous distance than our other 2 vehicles in similar situations. Vehicle (2017 Q5) has 22K miles with the ABS system/tires appearing to be in good working order. My wife and I have used multiple stopping techniques (pumping brakes, applying soft pressure, and also hard pressure) with the same result: On 2 occasions the vehicle essentially locked up and slid 1/2 way through an intersection. Fortunately no pedestrians/vehicles were nearby. I read several blogs regarding this with other owners citing the same problems. There appears to be VW/Audi observances regarding issues with 2018 vehicles with the lack of either a supplier-deficient caliper spray/loose bolt in the front braking area. We are kindly asking to review this situation to determine if others have reported the same problem. We will also be asking our dealer to fully inspect the vehicle. We are aware that snow/ice represent challenges -- but this vehicle has scared my wife/I multiple times by not stopping within a reasonable distance despite the adverse conditions.
- Centennial, CO, USA
On Thursday March 16th approx around 6 pm, I was driving back home from work. When I tried to stop the car at a stop light (driving approx 40-45 miles/hr speed on a straight road) by pushing the break pedal the vehicle slowed down, but failed to stop completely and continued to roll autonomously at a slower speed. As I continued to push the brake, engine revved up twice spontaneously. I immediately shifted the gear to park and the vehicle stopped. Approx a minute later I shifted back to drive and drove the car home. Next morning I drove the car to Audi dealership and they ran the vehicle diagnostic and identified a faulty ABS control module which has since been replaced. Since it involved brake failure and spontaneous acceleration I am submitting the compliant to to NHTSA. I have also sent an email to Audi usa today regarding this. I just took the car back from service today and I will continue to observe for any issues and update NHTSA and Audi usa. Please feel free to contact me should you need any additional information.
- Chesterfield, MO, USA
- Bloomfield Hills, MI, USA