10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

May 182020

Q5 4-cyl

  • miles
The roof of my 2017 Audi Q5 is glass, and it makes a constant rattling noise while driving. I took it to the Audi service center to be serviced, and the sunroof frame along with all of the bolts were replaced in December 2019. As of today, the rattle is strongly present again. This issue is ongoing, and it is a major safety concern for me. The glass roof could literally shatter and result in a fatal injury. I filed a complaint with the BBB auto line, but I was told that an investigation couldn't be conducted because a two year deadline that I missed even though the vehicle has less than 15K miles on it. I have also requested a replacement vehicle from Audi, and my request was rejected. As of May 2020, the Audi service center manager facilitated another replacement request on my behalf.

- Chicago, IL, USA

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