10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Comfort Control Module (J393) is malfunctioning due to water getting into the wiring components and surrounding areas. The rear lighting stops working all together; No taillights, no brake lights, no turn signals, no license plate lights, and no lights when backing up. The problem has been reproduced by an authorized dealer. The component was removed by the dealer and noted of water inside the module and corrosion on the pins/ internals because of the water. The warning lamps occurred at the same time the lights stopped working. There was never any "prior to" warning. The warnings disappear randomly, no set time until they cleared. I am assuming once the module dries out over time is when the warnings start to clear but that is just speculation. UNKNOWN cause of the incident, but water is getting into the inside of the car somehow.
- Queensbury, NY, USA
Start/ Stop system malfunction shown on dash board. Took vehicle to Lynbrook Audi New York on 9/20/23. Water penetration causing multiple damage to electrical systems. Audi states water possibly entering through faulty skylight drain hose ? Quote service charge of $12,028 not including tax, declined service for a second opinion. Invoice # 207805. Paid $271.57 for diagnostic inspection. Vehicle was service at this location on 3/9/22 RO # 188998 Tag w107 Complete Complimentary Inspection on 3/9/22. Vehicle Certified ( pre-owned ) at this location on 12/20/2020 ( paid over 1,000.00)
- Hewlett, NY, USA
Control modules located next to the gateway module that was recently recalled are getting wet and shorting out. Tail lights, brake lights, turning signals, license plate lights, and reverse lights all stop working. Once the area is dry, the lighting works only sometimes. I am not ever sure if the lights work or not while I'm driving and am concerned about getting rear-ended because of the lights being out and me not knowing.
- Queensbury , NY, USA
As I was driving on the freeway on my way home from work, my car just started giving off warning signals That my brake lights were no longer working and my tail lights were no longer working. Which almost caused a serious accident Due to the car behind me not being able to tell that I was coming to a stop. When I got home I did a little research to see if I can see what the problem was and I come across multiple complaints online about a faulty hatch switch. I took my car into the dealer the next morning for service and the service provider told me that they will have to check my car and more than likely it is the hatch switch and they are aware of it. But Audi doesn't have a recall for something so deadly. faulty hatch switch That controls your brake lights and taillights It's a serious safety concern And should be addressed immediately, people can lose their lives all because of a faulty switch that audi is aware
- Hawthorne , CA, USA
Audi engine start system malfunction continues to go off on the dash and the majority of the exterior lighting has gone into a malfunction as well. The left rear fuse panel in the luggage compartment has moisture in it and on the wires.
- Queensbury , NY, USA
Passenger backup light failure. Taken to dealer and they recommended replacing part TSB 2063766/2. Yes I will supply this part if requested. No backup light is a safety hazard. Yes the vehicle was inspected by the dealer. They gave a parts and labor estimate of $805. Yes there was a warning message in the dashboard for this malfunction. This is a -??common failure-?? in Audi Q5 automobiles to the point where the replacement part is on back order.
- Chula Vista, CA, USA
As I was preparing to park at my local grocery store in an assigned space I experienced a sudden unintended acceleration. The front end slammed into a concrete retaining wall, causing major damage to both my vehicle and the retaining wall. The car was practically at a complete stop when this occurred. Additionally when I reversed the car it accelerated back at a rapid speed. It was very scary and thankfully nobody was injured or worse. This could have been a serious or fatal situation and I feel that there was some kind of electronic failure. Considering the safety record on this car I felt very unsafe and not in control.
- Annandale, VA, USA
Hey, im carmen, im german and I M diplomatic, I work at the permanent mission of germany for the united nations till March 2019. My question is, I want to bring a Audi Q5, brand new model, a german model, from germany to New York. And afte my job in 2019, I want to take it back to germany. Is there any problem"? must I change any stuff because of other safety rules or something? other lights, miles per hour, electricity"
- New York, NY, USA
- Cedar Rapids, IA, USA