10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
11,196 miles

About These NHTSA Complaints:

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problem #4

Nov 102020

Q7

  • 30,935 miles
My sunroof/moonroof spontaneously exploded as I was sitting completely stationary at a traffic light on a perfectly sunny day. Nothing hit my car or the sunroof. I was less than 2 miles from my house on a secondary road with minimal traffic. The sound was like a gunshot, which is what I thought it was for a brief moment. The glass exploded with such force that fine shards of glass were embedded in the leather and my skin. Sunglasses saved my eyes, and I was able to remove most of the glass with a lint roller from my arms and hands and face.

- Clayton, NC, USA

problem #3

Jan 222019

Q7

  • miles
Automatic rear door lifts open by itself intermittently while the vehicle is parked and locked. I took the vehicle to mckenna Audi in norwalk (1/22/19). Technicians could not find fault. Cannot repair if not broken or showing fault. We still have the problem, it happened three different times, twice at home inside the garage and once at a restaurant parking lot. Remotes were not used or press accidently to activate the rear door opener. The last time the rear door open by itself, I tried to use the remote to close it, but the door will not close and made a latching noise, like it was trying to lock the door. I was able to close the door manually, after it closed, the remote worked and I was able to opened and closed the rear door automatically.

- Norwalk, CA, USA

problem #2

Dec 012018

Q7

  • 7,150 miles
I and my wife were driving down in our Audi Q7 2017 model on I-95 South (between exit 12 and 11) in car lanes in NJ when the sunroof exploded and shattered by itself. It was around 9am on Saturday. There was no traffic around us and we did not see anything hit the car. This could not be impact related.

- Kendall Park, NJ, USA

problem #1

Oct 012016

Q7

  • 6,700 miles
2017 Audi Q7 excessive brakes noise (squeaks/screech) fiction material issues between rotor/pad - continued use causes heat spots - rotors to become out of round vibration issues loss of braking. At aprox. 5K miles vehicle started to have abnormal brake noise when pulling out of driveway. After short time got progressively worse and has cause further damage and manufacture does not have a fix for this issue. Suspension issues- grinding - strut noise- mostly noticeable when going into drive way turning into garage. Abnormal wear on driver-side tire exterior trim coming undone around windows- quattro molding coming undone catching passenger door can not get passenger out of passenger rear.

- Santa Clarita, CA, USA