10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 26,172 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1. driving 2017 Audi Q7 (mileage 17017) on I-85 close to the richmond, va. Dry, straight and no traffic road. 2. both hands keep on steel wheel, car lost control, lane keep did not work, tried used the steel wheel to adjust, the steel wheel over response. 3. the car went to left and right, rollover, and crash. 4. had sent car in dealership two times to repairing auto brake problems (this car did not stop but speed up even front car very close, I need use brake to prevent forward collision multiple times), still did not fixed, went on 7/8/2017 without appointment, dealer schedule full. 6. one time to repairing safety surround-view exterior camera. Three time recalls repair. 7. car had multiple time error messages in 17 months, such as adaptive cruise control unavailable, Audi pre-sense currently restricted. 8. car add on multiple safety features, Q7 premium plus with enhanced safety features driver assistance package (adaptive cruise control, Audi active lane assist, high-beam assistant, improved forward collision mitigation system, Audi pre-sense). 9. vision package (Audi virtual cockpit, full led headlights, surround-view camera, pedestrian detection, night vision, rear cross-traffic detection, blind spot detection, traffic sign recognition). 10. we added the enhanced safety features in Audi Q7, but just one year and five months, in the straight and dry road, no traffic and no reason, still in warranty period, car crashed, and total lose. The car has more safety features than any my other cars but provides much less safety, my wife and I almost lose our life.
- Oak Ridge, NC, USA
When the steering wheel is turned there is a squeaky sound as if something is rubbing against some other thing. I took it to the dealership and they couldn't figure out the problem but did recognize the issue. They changed the whole suspension and the electrical steering system but the noise is still there. I took my car back from and was on a vacation when noticed large amount of smoke coming from below the vehicle. I parked the car on the side and checked for fire but there was none. I let the car cool down and then parked the car in the hotel. Later I drove back home and had a similar issue of smoke coming from below the car. I have dropped the car for the third time in the last 1.5 months to the dealership. It appears that there is some kind of manufacturing fault in it or it's a lemon that they sold to me. The car was stationery when the smoke was noticed but I believe that the smoke must be there even in motion as well. The squeaky sound comes when the car is in motion at low speed specifically when turning.
- Holly Springs, NC, USA
- Compton, CA, USA