10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On [XXX} Friday morning, I was driving at 35 mph on local road after existing from highway. Suddenly the screen displayed this message: Drive system malfunction. The car was totally broken down. I couldn't start the engine any more so I turned on hazard light and pulled over to the curb pending AAA rescue truck. Luckily it was not happened on highway. Otherwise the car could be wrecked to cause fatal accident. It was the first time since I had this brand new Audi Q7 in November 2019 running 26,600 miles. After Audi certified tech inspected, he concluded the fuel pump defective and needed to replace a new one for $3000+. Here is the link the tech completed his walkaround video [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cupertino, CA, USA
Faulty fuel sensor. Sensor showing low fuel warning while the tank is full
- Mckinney, TX, USA
I have been told that I have a fuel rail leak, which can cause a fire in the engine compartment. This is the same as NHTSA Campaign Number 19V035000, but that campaign only covers model years 2016-2018 for the Audi Q7. This same issue has surfaced with my 2019 Q7.
- Kings Beach, CA, USA
In the first 10K miles the motherboard had to be replaced. Then the volume dial twice. Then the fuel sensor broke and because of its placement the entire gas tank had to be replaced. Next up at 45K the Medtronic (brains of the transmission had to be replaced and then the differential was having problems and they were debating working on it. I went to sell it at 48K miles before the warranty expired and during the inspection it was noted the two engine mounts were leaking and needed to be replaced. After I sold it to an Audi dealer, different than the Audi dealer I had purchased the car from and where I had all the warranty work done, I found out the CARFAX report showed NONE of the repairs made by the original Audi dealer to the car. Seems fradulent to me by the original Audi dealership who did all the major repairs.
- Granite Bay, CA, USA
Filling up the tank registers only half a tank. It seems similar to this recall which wasn't for my car's year. NHTSA campaign number: 22V155
- Croton-On-Hudson, NY, USA
The component that failed was the fuel level sender. The attachment shows that I had it repaired by Audi. They found low static resistance which is the same issue they recalled 46,000 other vehicles for including 2019, just not Q7. The car is available for inspection. My safety was put at risk because the gas and did not work on the safety of others was put at risk because I could have run out of gas anywhere and it anytime. You took over a month to get an appointment. The issue has been corrected in June 2023. Audi was the only one that inspected the vehicle. There was one warning when it failed..
- Montpelier, VA, USA
- Lake Havasu City, AZ, USA