The seat belt has now come unlocked from the locked position multiple times without unbuckling the seat. This is an issue because it's the seat belt used to install an infant car seat, so the car seat is not locked into place, which could be a major issue in the event of a crash. The seat belt retractor has randomly unlocked multiple times after being locked into place. The car dealership was unable to replicate the problem, but it has since occurred multiple times at home.

- Charlotte, NC, USA

The right rear seat belt locking retractor, which was locked when I put my son in his car seat, became unlocked in motion during our trip while his car seat was in use. I check the lock each time I place him in his car seat, and it was locked at the beginning of our journey. Having an unlocked safety belt puts a child at risk since their car seat can't be properly secured with an unlocked safety belt. The retractor had worked prior to this instance since I started using it with our car seat 3 months ago. I have reached out to the Audi dealership and have not heard back.

- Charlotte, NC, USA