10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Audi S5:

Unsubscribe any time. We don't sell/share your email.

problem #1

May 222015

S5

  • 5 miles
1) the main safety concern is the 7 speed dsg/S-tronic automatic transmission which feels jerky when reaching to a stop; the breaks fully engaged and the vehicle tries a sudden move forward due to this. Various tpi's related to the problem (tpi 2023830/1 jerk when stopping, hard 2-1 shift, S-tronic). Audi dealerships are asking for about 500$ just to upgrade the software on the transmission without a guarantee this will fix the problem. Also when shifting from N to D it is very sudden and forceful which feels unsafe. 2) brake safety concern: The break pedal sinks slowly to the floor under pressure although the breaks were completely serviced (new rotors, pads, master break cylinder and brake fluid). Tested other Audi vehicles and a similar behavior was noticed. 3) I had also a failed thermostat which I found to be under workshop campaign 19H3 2024932/1 that indicated same part number for the thermostat to fail but the dealership refused to replace it for free because the campaign did not including my car's VIN. Initially I was told to take in the car and they will fix it for free but that didn't happen. Why does it matter if the campaign does not include a certain VIN when the same part number was involved in the failure. As a final note I find outrageous the fact that Audi refuses to provide free software updates to fix design issues related to the gearbox and instead charge a considerable amount for fixing safety issue on their vehicles.

- Chicago, IL, USA