First off let me start by saying the vehicle has 45k miles on it. There were no fault codes or system errors prior to the issue that developed. I was driving to a meeting in heavy rain, no issues or suspicion of issues arising. I parked the car, returned about 2 hours later started the car to find 6 warnings on the dash (tpms fault, acc disabled, steering disabled, air ride control disabled esc disabled and a few more. Notably was the steering, it had a red light and the steering wheel was very hard to turn. The vehicle couldnt be driven. After having the computer scanned the issue was the electronic steering rack. See codes below. This is very unfortunate and strange that it came out of nowhere especially to fail this way. The vehicle is available for inspection until the part is replaced. VIN: [XXX] License Plate: Mileage: 73992km-45976mi Repair Order: Address 44: Steering Assist Labels: 4G0-909-144.clb Control Module Part Number: 4G0 909 144 T HW: 4G0 909 144 Q Component and/or Version: RCevo H55 0202 Software Coding: 101001010001 Work Shop Code: WSC 02391 785 00200 ASAM Dataset: EV_RCEPS 106007 (AU57) ROD: EV_RCEPS_106.rod VCID: 3A381898BDFF7D41CD-806E 4 Faults Found: 6291727 - Internal Control Module Memory Check Sum Error B2000 00 [10001001] - - [Abschaltpfadtest fehlgeschlagen] MIL ON - Confirmed - Tested Since Memory Clear Freeze Frame: Fault Priority: 1 Fault Frequency: 1 Mileage: 73949 km Date: 2023.12.06 Time: 10:07:29 Write only channel 1052420 - Internal Control Module Memory Check Sum Error B2000 49 [10001001] - Internal Electronic Failure [Unplausibler Signalverlauf des Motortemperatursensors] MIL ON - Confirmed - Test INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

- Battle Ground, WA, USA

I purchased the vehicle on 11/18/2017; on 11/21/2017 a dead battery caused the vehicle not to start. On the 11/22/2017 after charging the vehicle battery over 20 hours the vehicle started; however the vehicle displayed several warnings: Steering system fault, dynamic stability, adaptive suspension, adaptive lights, etc... the vehicle was delivered to Audi service department and it was determined that the steering angle sensor was malfunctioning; which is directly linked to steering system fault. The vehicle was delivered to me by a member of the sales team on 11/30/2017 stating the vehicle was repaired and clear of any issues. However, the steering system fault returned within hours after the delivery while driving westbound on I-565 and the active lane assistance engaged making it difficult to steer the vehicle. I was able to disengage the active lane assistance, however the vehicle steering became increasingly more difficult to steer. After picking up my children form school, the vehicle steering wheel nearly seized up making it almost impossible to steer the vehicle safely. I had to very aggressively muscle the steering wheel in hopes of controlling the vehicle to maneuver the car without anything or being hit. I had no real control over the vehicle. My children and I were very fortunate; blessed even that we were are still alive to talk about this incident.

- Madison, AL, USA