The contact owns a 2014 Audi SQ5. While driving at low speeds, the power steering randomly malfunctioned and caused the steering wheel to become very difficult to turn in either direction. The contact indicated that the failure was intermittent. The vehicle was not diagnosed or repaired. The local dealer was not notified. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 15V452000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 70,000.

- Nashville, TN, USA

This is my second failure event loosing steering on my 2014 SQ5. Two years ago I posted the 1st event. The dealer ordered new rack and pinion from germany which fixed it....temporarily. Here two years later now January 2016, this 2nd event I was not driving. Upon starting the car the display lit up red "do not drive steering failure". the Audi folks had flatbed truck come. At this moment a 2nd new rack and pinion is coming from germany. In 2015 I rcv'd the recall notice and had Audi do the update firmware fix. Obviously my 1st replaced R&P plus the firmware fix did not eliminate this dangerous failure from re-occurring yet again.

- Eagan, MN, USA

Right after starting the car steering locked, like it's lost power boost, with a message "steering failure".

- North Pole, AK, USA