10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
10,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 242021

SQ5

  • Automatic transmission
  • 10,000 miles

The pre-sense function comes on unnecessarily at least once a week. It will occur when I am driving on the highway and the car thinks there is something in front of me and then the seatbelt will tighten out of nowhere. This is a significant safety risk as it is terrifying and is not being triggered for any legitimate reason.

The worst thing that has happened is yesterday I was going down a ramp toward a parking garage. Out of nowhere for no legitimate reason while on the beginning of the decline of the ramp, the car automatically applied the e-brake very violently. I was whiplashed forward, felt my neck crack, and then hit my head on the visor. Today, I have a bruise on my forehead and am not sure whether I had a mild concussion from the incident. There were no walls, cars, people, ceiling, or objects anywhere near the car to cause this to happen. The pre-sense is a defect and a significant safety risk that can and has caused injury to me.

- Paige F., North Bend, US