10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
150,000 miles

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problem #1

Nov 142020

allroad

  • 150,000 miles
I was driving my car and felt my back in pain/burning. The heated seat element had caught the seat back on fire and burned a hole through the seat and burned my skin. Luckily, I was on a city street with a spot able to pull over immediately, turn off the car, and smother the flame with my jacket. I think this is extremely dangerous. Had I been driving and unable to pull over this would have burned me much worse or caused an accident. I am even more concerned because when I reported it to Audi all they had to say was it's out of warranty and ask me to pay $190 to diagnose it. I don't think 'oops it's out of warranty' covers my seat catching on fire and burning me while I'm driving. This could have easily become a deadly incident in different driving conditions! how is this ok?! this is clearly a safety hazard. This needs to be recalled immediately!

- Seattle, WA, USA

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