10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Apr 152024

e-tron

  • 30,000 miles
The contact owned a 2019 Audi E-Tron. The contact stated that while the vehicle was parked in a garage, there was a sudden odor of smoke detected. The contact stated upon discovering the smoke, the contact noticed fumes and flames coming from the engine compartment and the rear undercarriage. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department. A Fire report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

- Washington, DC, USA

problem #3

Nov 092023

e-tron

  • 30,000 miles
The contact owns a 2019 Audi E-Tron. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated, and the Major System Failure message was displayed. The vehicle was towed to the dealer, where the engine was replaced; however, the dealer refused to return the vehicle until the contact had paid for the repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30,000.

- Prospect, KY, USA

problem #2

Mar 282022

e-tron

  • miles
My wife was driving our Audi e-tron and after several minutes driving she got she got very large red alert that said "ELECTRICAL SYSTEM: MALFUNCTION! - SAFELY STOP VEHICLE". She immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put my wife in an extremely dangerous situation, and we consider her to be very lucky that she was not on a highway or in the middle of an intersection when this happened. The car became COMPLETELY immobile, just dead. We towed the vehicle to the dealership, and they informed us that it would be a minimum of three weeks before they can even begin to diagnose this issue. My service advisor has informed me that there is one other Audi e-tron currently at that dealership that has exactly the same issue as I have. Our Audi e-tron is a 2019 with 31,000 miles and the other person who has this same issue has 29,000 miles. THIS CAR IS EXTREMELY UNSAFE FOR THE ROAD. I have a family and there is no way I will feel comfortable letting them ride in this vehicle even if it is fixed.

- Austin, TX, USA

problem #1

Jun 202020

e-tron

  • 5,000 miles
The contact owns a 2019 Audi E-tron. The contact stated that while driving at various speeds, several unknown warning lights illuminated. The vehicle was taken to Audi tysons corner service department (8598 leesburg pike, vienna, va 22182) however, the mechanic was unable to provide a cause for the failure. Upon retrieving the vehicle, the contact stated that his wife was driving at approximately 35 mph, while attempting to make a left turn, when several unknown warning lights illuminated and the vehicle stalled. The vehicle was towed back to the same dealer where the vehicle remain unrepaired. The mechanic was again unable to provide a cause for the failure. The manufacturer was not notified of the failure. The failure mileage was 5,000.

- Clinton, MD, USA