10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Delay in transmission engagement (20-30 seconds) when cold. Hazard on hill and entering traffic.
- Spicewood, TX, USA
Please refer to fr doc 04-10644. My problem concerns this exact issue with my 2003 BMW X5, ie, delayed park to drive engagement on cold start. On 11-11-06 I backed out of my drive (I live on a corner lot) and immediately am at a stop sign. I pulled out, but the transmission would not fully engage in drive and as a result I came within inches of being smashed by a truck that was coming down the road I was entering. In the document mentioned above it was determined that the defect was not a safety hazard. You were wrong. In this document BMW argued that they had a technical service bulletin sib 24 07 03 to correct this situation by installing a new transmission. Unfortunately, in July '04 they revised this tsb to reprogram the egs module (increasing the pressure in the transmission so it takes longer to leak down) and not to put in new transmissions. I have had my X5 reprogrammed by BMW and it did no good. I had a BMW customer service advisor tell me that the reprogramming was a partial fix but did not solve the problem. He said it was a matter of money for BMW. My car is still under factory warranty. I bought it used. The BMW representative, jeff fitz, then had the nerve to tell me if I had bought the car new I would have a better chance of getting a new transmission. He said I should think about learning to live with the problem since his experience is that the new transmissions are not satisfactory either. I ask that you review your findings on the basis that BMW is not correcting the safety problem as indicated in fr doc 04-10644.
- Orangeburg, SC, USA
While driving 2003 325xi on county hiway slowed down to make right turn to about 15-20 mph. Halfway through the turn loud noise emitted from transmission area (previous failure of trans. Comp. Module @ 1500 miles-replaced by dealer) and vehicle locke up, hard enough for myself and my wife to move forward against the seat belts. Pressed on accelarator, motor running but would not respond. Dodge truck struck my vehicle in rear, driver and witnesses saw no brake lights or other indication I was stopped other than not moving forward. Shut car off. Had to restart car to move same to side of road, respnded normally. Towed to dealer, unable to find anything abnormal. BMW to send engineer to shop.
- Vernon, NJ, USA
- Smyrna, GA, USA